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STA-RITE SR400NA - User Manual

STA-RITE SR400NA
91 pages
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Sta-Rite Pool/Spa
Heater Training and
Service Manual
Models
SR200NA / SRC200NA
SR200LP / SRC200LP
SR333NA / SRC333NA
SR333LP / SRC333LP
SR400NA / SRC400NA
SR400LP / SRC400LP
SR400HD
Section 1:
Design and Function
Section 2:
Installation
Section 3:
Operation
Section 4:
Component Description
Section 5:
Repair Parts List
Section 6:
Glossary
Section 7:
Troubleshooting
S5066 (Rev. 8/20/04)
NOTICE:
See the inside of the front cover to determine if a heater is single voltage (115VAC –
built prior to 4/27/04) or dual voltage (120/240 VAC – built 4/27/04 or after.)

Questions and Answers

  • E
    erinsmithAug 10, 2025
    What happens if I connect a single-voltage STA-RITE SR400NA to a 240VAC line?
    • A
      April JonesAug 10, 2025
      Connecting a single-voltage heater to a 240VAC line will destroy the transformer, control board, and ignition control module, and will void the warranty.
  • A
    Amanda SmithAug 17, 2025
    What happens if I install the black 120 volt plug in the control box of a dual-voltage STA-RITE Heater and connect to a 240 volt line?
    • D
      Dana MartinezAug 17, 2025
      If you install the black 120 volt plug in the control box of a dual-voltage heater and connect it to a 240 volt line, the heater will not operate.
  • T
    thompsondebbieAug 26, 2025
    What to do if the 12-pin plug is not plugged into the back of the STA-RITE Heater control box?
    • T
      tylerreginaAug 26, 2025
      Select the correct plug from the bag in the control box and plug it in.
  • J
    Jason LynchSep 1, 2025
    How to determine if my STA-RITE SR400NA is single-voltage or dual-voltage if there is no 12-pin plug?
    • A
      Ashley HarperSep 1, 2025
      If there is no 12-pin plug in the control box, the heater is a single-voltage heater and will operate on 120VAC ONLY.

Summary

Heater Design and Function

Heater Main Systems

Details the three primary systems of the heater: Electrical, Burner, and Water.

Operating Control

Explains the function of the control board, membrane pad, and indicators.

Heater Installation

General Requirements for Installation

Outlines general guidelines and codes for installing the heater.

Heater Placement, Clearances, and Venting

Details specific requirements for heater placement and venting.

Heater Venting

Information on venting requirements, including air supply.

Heater Gas Connections

Provides guidelines for connecting the gas supply.

Heater Electrical Connections

Explains power supply requirements and wiring the junction box.

Heater Water Connections

Details water piping specifications and flow rate requirements.

Heater Operation

Important Safety Precautions

Critical safety warnings before operating or servicing the heater.

Operating Instructions

Step-by-step guide for turning the heater on and operating it.

Routine Maintenance and Professional Servicing

Routine Maintenance and Professional Servicing

Overview of maintenance tasks and procedures for servicing.

Schematic Ladder Wiring Diagram

Visual representation of the heater's electrical wiring logic.

Single Voltage Pool Heater Wiring Connection Diagram (115 VAC)

Detailed wiring diagram for single-voltage heaters.

Dual Voltage Pool Heater Wiring Connection Diagram (120-240-VAC)

Detailed wiring diagram for dual-voltage heaters.

Troubleshooting

Read Me First!

Critical safety and identification notes before troubleshooting.

Initial Troubleshooting

Guides the user to specific troubleshooting charts based on symptoms.

Heater Will Not Fire - A

Troubleshooting steps for when the heater does not fire.

Heater Will Not Fire - B

Further troubleshooting for 'Heater Will Not Fire' symptoms.

Heater Will Not Fire - C

Additional troubleshooting for 'Heater Will Not Fire' symptoms.

Heater Will Not Fire - D

Final troubleshooting steps for 'Heater Will Not Fire' issues.

Diagnostic LEDs: AGS, HLS, PS, THERMISTOR

Troubleshooting based on specific diagnostic LED indicators.

Diagnostic LEDs: SFS

Troubleshooting based on the Stack Flue Sensor LED.

Burner Troubleshooting

Symptoms and causes related to burner operation issues.

STA-RITE SR400NA Specifications

General IconGeneral
ModelSR400NA
Energy Efficiency Rating84%
TypeNatural Gas
BTU Input400, 000 BTU
Ignition TypeElectronic
Water Flow Rate120 GPM

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