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Limited Home Use Warranty
The Nautilus Group warranties the 4100 StairClimber for home use only.
Any light commercial use will void this warranty. Your home stepper carries
the same warranty as our commercial products.
Parts (Mechanical & Electrical) – 3 years
Labor – 1 year. Labor provided by either your equipment dealer or by
StairMaster service technicians.
Wearables – 1 year
– Pedal Pad Covers
– Soft Hand Grips
Frame & Paint– 15 years
If you have a question or warranty concern, your primary contact should be
the dealer you purchased this machine from. If unable to do so, please feel
free to contact StairMaster Customer Support at the following numbers:
Customer Service Contacts
Customer Service
10757 E. Ute St.
Tulsa, OK 74116
Phone: 800-331-3578
Fax: 800-764-7380
WWW. Customerservice@nautilushfg.com
Corporate Headquarters:
Nautilus Health & Fitness Group
1886 Prairie Way
Louisville, CO 80027
Phone: 303-939-0100
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