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Frequently asked questions
Where can I download the driver?
If you do not have the CD-ROM, download the driver software from
www.stamps.com/support.
Why is the Power Button ashing?
If the Power Button is ashing by itself, the USB cable is not properly
connected. Otherwise, make sure the NetStamps label roll has been
properly loaded in the printer. You may have to press the Label
Advance Button to load the Next label into position.
What if I get the message “The currently selected label is not
supported by this printer. Please choose another.” when I try to
print using the Stamps.com ProLabel Printer?
Make sure you are using a supported version of the Stamps.com
software. The ProLabel Printer only works with version 10.1.1
or later. In the software, click on Help > Check for Updates or
download the latest version from www.stamps.com/download.
Need additional support?
Call 1-888-434-0055, M-F, 6AM – 6PM PT
Visit: www.stamps.com/support
Email: support@stamps.com
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