As soon as you have purchased the compressor, we recommend that
you check to make sure it is intact and that you read the operating
instructions carefully before using it. The purchase receipt for this
product is to be retained and must be presented if making a claim under
the terms of the Smart Marketing Group (SMG) warranty. Bank account
statements are not acceptable for proof of purchase.
This warranty does not cover compressors intended for hire or use
in commercial applications or in commercial premises. The warranty
will under no circumstances extend to reimbursement or payment of
damages, whether direct, indirect or consequential. The warranty is void
if there is evidence the compressors has been modified or tampered
with in any way or used with unauthorised accessories without our
consent.
SMG declines any responsibility or liability whatsoever arising from
misuse or abuse, negligent handling of the compressors or if the product
has not been installed or failure to comply with the relevant safety,
operating, setting and maintenance instructions (see further in this
manual).
The warranty does not extend to installation or disconnection costs.
Any item sent freight forward/collect for repair will be refused. Warranty
repairs are free of charge, provided the appliance is delivered to our
service department or authorised service agent. The compressor will
need to be returned, adequately protected in a box. SMG will not be
responsible for any in-transit loss or damage. Assistance under the
warranty will only be made available if the request is made to our
customer service team on the contact numbers listed below and proof of
purchase is provided.
This is a repair only warranty you will need to take the compressor to the
authorised service agent after contacting our customer
service centre.
If the product includes various accessories or components, only the
defective accessory or component will be replaced or repaired.
SMG reserves the right to replace defective parts of the product with
parts and components of similar quality, grade and composition where
an identical part or component is not available.
Products presented for repair may be replaced by refurbished products
of the same type rather than being repaired. Refurbished parts may be
used to repair the products.
Damage caused by third party accessories is not covered
under this warranty.
Damage caused to attached equipment or third party accessories will
not be covered under this warranty.
Rust and corrosion are not covered under this warranty.
If a warranty fault is found the freight cost will be credited to the owner.
If no fault is found the product will be returned and any costs associated
with the service will be charged to the owner.
Blockages caused by spider webs, insects, dirt, accumulated dust,
incorrect fuel or incorrectly mixed 2-stroke fuel are not covered by
warranty. SMG reserves the right to replace or repair the appliance
within the warranty period. Parts found to be defective due to a
manufacturing default will be replaced free of charge.
In the event of SMG choosing to replace the appliance, the warranty will
expire at the original date of purchase. If no warranty fault is found the
owner will be advised and the product will be returned and any costs
associated with the service will be charged to the owner.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. The benefits of this warranty
are in addition to any rights and remedies imposed by Australian State
and Federal legislation that cannot be excluded.
In New Zealand, this SMG warranty is in addition to the conditions
and guarantees which are mandatory as implied by the New Zealand
Consumer Guarantee Act 1993.For service, spare parts or product
information please contact customer service:
Australia: 1300 660 457
New Zealand: 0800 474 876
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel (+613) 9543 7266
Fax (+613) 9543 9839
sales@smga.com.au
COMPLETE WARRANTY STATEMENT – COMPRESSOR GROUP
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