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STAR Water Systems HomeGuard OPTIMA - User Manual

STAR Water Systems HomeGuard OPTIMA
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1. Inspect your pump. Occasionally, products are damaged during shipment. If the unit or any of the parts are damaged, contact
your dealer before using.
2. Read all the installation instructions regarding installing and start up before performing any of the work described within.
Retain for future reference.
SEE BELOW FOR LIST OF WARNINGS
1. For your protection always disconnect the power supply
from its power source before handling the components of
your primary pump.
2. Sump water is non-potable. To reduce the risk of contamination
of the potable water supply, the Home Guard
®
Optima must
be installed with a listed backow device suitable for the
installation, in accordance with the local plumbing code,
such as a reduced pressure principle backow preventer
(RP). Alternately, consult the local plumbing and health
codes or the authority having jurisdiction for guidance on
cross-connection and backow protection requirements.
CAUTION
SEE BELOW FOR LIST OF CAUTIONS
CAUTION
Turbulence caused by high velocity incoming
water can negatively affect the on/off action of the oat
mechanism. If this condition exists, the incoming water must
be bafed to avoid excessive turbulence.
REFER TO WARRANTY ON PAGE 2.
1. This pump is designed for handling clear water. Do not use in
septic tanks to pump efuent or sewage pits to pump sewage.
2. Repair and service of your backup system should be performed
by an authorized service station.
3. The installation of this backup pump requires the use of a
variable level oat switch for operation. It is the responsibility
of the installing party, to ensure that the oat switch will not
hang up on the pump apparatus or pit peculiarities and is
secured so the pump will turn “on” and “off”. It is recommended
that the pit be 18" in diameter or larger to accommodate both
a primary and a backup pump.
4. Check the installation of the primary and backup pump oats
to ensure that both move freely and are not being encroached
upon where the oat cannot move. Adequate space between
the oats must be maintained.
5. The pump should be manually activated once a month by
lifting the oat rod. Let the pump run for at least 15 seconds
to prevent the pump from building up calcium deposits and
debris, which could harm the pump.
© Copyright 2015 Star Water Systems All rights reserved.
U
P
C
®
C
NOTICE TO INSTALLER: Instructions must remain with installation.
FW1379 0615
Supersedes 0913
Product information presented
here reflects conditions at time
of publication. Consult factory
regarding discrepancies or
inconsistencies.
STAR
®
visit our web site:
starwatersystems.com
MODEL S1503
WATER POWERED EMERGENCY BACKUP
SUMP PUMP SYSTEM
PVC CONSTRUCTION
PREINSTALLATION CHECKLIST
HomeGuard
®
OPTIMA
Register your Star Water Systems
product on our website at:
http://reg.starwatersystems.com/

Table of Contents

Questions and Answers

  • R
    Robert BarnesAug 21, 2025
    What to do if STAR Water Systems Water Pump delivers little or no water?
    • M
      Mary AtkinsonAug 21, 2025
      If your STAR Water Systems Water Pump operates but delivers little or no water, there are several potential causes. Debris around the intake could be restricting water flow, so clear the debris from the pit and foot valve strainer. Inadequate incoming water pressure could also be the problem; check the incoming water line for a closed valve or low water pressure. A blockage in the discharge pipe could be another cause; remove the pipe and flush out any debris. If the foot valve is above the water level, adjust the float (refer to STEP 2). Finally, the vertical lift might be too high; in this case, change the discharge piping or contact technical service.
  • A
    Amber TuckerSep 1, 2025
    Why my STAR Water Systems Water Pump will not start?
    • T
      Thomas MilesSep 1, 2025
      If your STAR Water Systems Water Pump won't start or run, it could be due to several factors. It might be caused by inadequate incoming water pressure, so check the incoming water line for a closed valve, low water pressure, or a clogged filter/strainer. Conversely, excessive incoming water pressure could also be the issue; install a regulator and reduce the pressure below 100 PSI with the valve closed. Debris around the intake could be another cause; clear debris from the pit and foot valve strainer. Finally, the float might be hung up on the pit or primary pump; move the pumps so that the floats move freely and do not contact the pit, piping, or each other.
  • J
    Jason SmithNov 10, 2025
    What to do if my STAR Water Systems Water Pump will not shut off?
    • J
      John ThomasNov 10, 2025
      If your STAR Water Systems Water Pump isn't shutting off, it might be due to several reasons. The float could be obstructed; inspect its operation and correct any issues. The float 'OFF' point might be adjusted too low, so refer to STEP 2. The foot valve could be above the water level, requiring float adjustment (refer to STEP 2). A plugged internal valve diaphragm vent hole could also be the cause; try turning the water supply off and on repeatedly to dislodge debris, and if that doesn't work, service the pump to clear the debris or replace the valve assembly. Alternatively, the water level in the sump pit might have been below the foot valve when the pump was activated; in this case, turn off the water supply, fill the pit with water until the foot valve is submerged, turn the water supp...

STAR Water Systems HomeGuard OPTIMA Specifications

General IconGeneral
BrandSTAR Water Systems
ModelHomeGuard OPTIMA
CategoryWater Pump
LanguageEnglish

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