40
Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a sim-
ple solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem Reason Solution
Device does not
work
∙ No power
∙ To many devices at one
power cord
∙ Door not closed
∙ Check is plug is plugged-in cor-
rectly
∙ Check the fuse
∙ Close door
Display does not
light up
∙ Unplug the device for 1 minute
Device does not
heat
ER1 / ER2
ER3 / ER 4
∙ Overheat of sensor ∙ Open the door and leave 10
minutes to cool down
∙ Contact our service
ER 7 ∙ Steam sensor ∙ Contact our service
ER 8 ∙ Short circuit f steam
sensor
∙ Contact our service
Ventilation does
not work
∙ Bad contacts
∙ Ventilation is damaged
∙ Contact our service
No steam ∙ No water in tank
∙ Water tank nor inserted
correctly
∙ Steam generator is
damaged
∙ Refill water
∙ Insert tank correctly
∙ Contact our service
Steam emerge
the oven
∙ Door not closed prop-
erly
∙ Seal has loosened or is
damaged
∙ Door is damaged
∙ Contact our service
Noise of ventila-
tion after turning
off
∙ Cooling of the electron-
ics
∙ Will turn off automatically
Heating up takes
long
∙ Steam generator is
limed
∙ Descale the device
∙ Use distilled water
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