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Stellar Hearth SM-INS - User Manual

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Page 1
Renew Series Inserts
Installation and Operating Manual
LG-INS (NG/LP) Large Direct Vent Insert
SM-INS (NG/LP) Small Direct Vent Insert
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbors phone. Follow the gas suppliers instructions.
If you cannot reach your gas supplier, call the fi re department.
Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
WARNING: If the information in these instructions are not followed exactly, a re or explosion may result
causing property damage, personal injury or loss of life.
WARNING
HOT GLASS
DO NOT TOUCH
NEVER
WILL
CAUSE BURNS.
GLASS
UNTIL COOLED.
ALLOW CHILDREN
TO TOUCH GLASS.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. A manufactured home (USA only) or mobile home OEM installation must conform with
the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or when such a standard is
not applicable, the Standard for Manufactured Home Installations, ANSI/NCSBCS A225.1, or Standard for Gas
Equipped Recreational Vehicles and Mobile Housing, CSA Z240.4
D O N O T D I S C A R D
DO NOT DISCARD
IMPORTANT: This appliance is only for use with the type(s) of gas indicated on the rating plate. An LP conversion
kit is available when using Liquid Propane gas; order separately.
These products have
been tested and listed
for use in the USA and
Canada by:
Underwriters
Laboratories,
Northbook, IL
File #MH47882
www.stellarhearth.com

Questions and Answers

  • Z
    Zachary CraigAug 12, 2025
    Why is my Stellar Hearth Indoor Fireplace remote not working?
    • D
      David DavisAug 12, 2025
      If the remote for your Stellar Hearth Indoor Fireplace isn't working, here are a few things to check: * Make sure you've installed new batteries correctly in the remote. * Ensure the fireplace insert is plugged in and has power. * Try relearning the transmitter to the remote. * Check if the transmitter is locked (look for a lock icon).
  • C
    Chelsea BrownAug 16, 2025
    What to do if the pilot will not light on my Stellar Hearth Indoor Fireplace?
    • C
      Craig ThomasAug 16, 2025
      If the pilot light on your Stellar Hearth Indoor Fireplace won't light or stay lit, try the following: * Confirm that the gas supply is turned on. * Check if the main control module is receiving a signal from the remote by listening for a beep from the receiver when you press the ON button. * Ensure the ground is securely connected to the tab on the valve. * Verify the pilot flame is in contact with the rectification sensor or the pilot assembly. * If the flame is too small, check the gas pressure on the supply line.
  • E
    ericrogersAug 20, 2025
    Why does the ignitor continue to spark on my Stellar Hearth Indoor Fireplace when the pilot is burning?
    • N
      Nicholas ThompsonAug 20, 2025
      If the ignitor continues to spark on your Stellar Hearth Indoor Fireplace even when the pilot is burning, consider these solutions: * Ensure the ground is securely connected to the tab on the valve. * Make sure the pilot flame is in contact with the rectification sensor or the pilot assembly. * If the flame is too small, check the gas pressure on the supply line. * Clean the flame sensor with a piece of emery cloth.
  • M
    Mrs. Amy BlakeAug 25, 2025
    How to fix a Stellar Hearth Indoor Fireplace when the main flame will not light?
    • M
      Monica GrayAug 25, 2025
      If the main flame on your Stellar Hearth Indoor Fireplace won't light, you should: * Check if the module is in Warm Up Mode due to pilot flame signal loss. * Verify the valve is hooked up properly.
  • E
    Elijah SharpAug 27, 2025
    How to fix remote not working for Stellar Hearth SM-INS Indoor Fireplace?
    • A
      Andrea TuckerAug 27, 2025
      If the remote for your Stellar Hearth Indoor Fireplace isn't working, first ensure that new batteries are correctly installed in the transmitter. Then, check that the insert is plugged in and has power. You might also need to learn the transmitter to the remote. Finally, check if the transmitter is locked (indicated by a lock icon).
  • C
    Charles RileyAug 31, 2025
    Why won't the pilot light stay lit on my Stellar Hearth SM-INS?
    • P
      pmendozaAug 31, 2025
      If the pilot light on your Stellar Hearth Indoor Fireplace won't light or stay lit, first check that the gas supply is turned on. Next, verify the main control module is receiving a signal from the remote by listening for a beep when you press the ON button. If you don't hear a beep, make sure the main control module has learned the remote. Also, ensure the ground is securely connected to the tab on the valve, as a proper ground is essential. Finally, make sure the pilot flame is in contact with the rectification sensor or the pilot assembly; if the flame is too small, check the gas pressure on the supply line.
  • A
    Andrea KennedySep 4, 2025
    What to do if pilot light is burning but ignitor continues to spark on Stellar Hearth SM-INS?
    • B
      Bobby BrownSep 4, 2025
      If the pilot light is burning but the ignitor continues to spark on your Stellar Hearth Indoor Fireplace, ensure that the ground is securely connected to the tab on the valve, as a proper ground is essential. Also, make sure the pilot flame is in contact with the rectification sensor or the pilot assembly; if the flame is too small, check the gas pressure on the supply line. You can also try cleaning the flame sensor with a piece of emery cloth.
  • K
    Kimberly ArmstrongSep 8, 2025
    Why main flame will not light on Stellar Hearth SM-INS?
    • R
      Robert Hendrix DVMSep 8, 2025
      If the main flame on your Stellar Hearth Indoor Fireplace won't light, first verify that the module is not in Warm Up Mode due to pilot flame signal loss. In this mode, the pilot will run for up to one minute to warm the firebox before the main burner flame lights. Also, verify that the valve is hooked up properly.

Stellar Hearth SM-INS Specifications

General IconGeneral
CategoryIndoor Fireplace
Fuel TypeElectric
Power Source120V AC
Heating Capacity400 sq ft
Remote ControlYes
Weight35 lbs
BTU Input5000 BTU
ThermostatYes
Safety FeaturesOverheat Protection
Warranty1 Year Limited

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