10
EN
TROUBLE SHOOTING
PROBLEM INDICATOR CAUSE SOLUTION
Valve does
not flush:
Valve does
not shut off:
Water flow
diminished
1.Sensor flashes
continuously when
the user is within the
sensor’s range.
2. Red light in the sensor
does not flash when
the user step within the
sensor’s range.
3. Red light in the sensor
flashes when the user
step within the sensor’s
range.
1. Sensor flashes when
the user is within the
sensor’s range.
2. Red light in the sensor
does not flash when
the user step within the
sensor’s range.
Low battery.
1. Range is too short.
2. Range is too long.
3. Battery is completely used up
4. Sensor is picking up reflections from
the washbasin or another object.
1. Connectors between the electronic
unit and solenoid are disconnected.
2. Debris or scale in solenoid.
3. The central orifice in the diaphragm
is plugged or the diaphragm is torn
4. The water supply pressure is higher
than 8 bar.
Debris or scale in diaphragm
1. Sensor is dirty or covered.
2. Sensor is picking up reflections from
the washbasin or another object.
Filter or aerator is clogged
Replace battery.
Increase the range.
Decrease the range.
The battery must be replaced.
Eliminate cause of reflection.
Connect the electronic unit
connectors to the solenoid.
Unscrew solenoid, pull out the
plunger and the spring from the
solenoid and clean them. Use
scale remover material if needed.
When replacing the plunger,
please make sure that the spring
is in vertical position.
Clean the orifice or replace
diaphragm.
Reduce the supply water
pressure.
Clean the orifice or replace
diaphragm.
Clean or eliminate case of
interference.
Decrease the range or eliminate
cause of reflection.
Remove, clean, re-install
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