Problems
Possible cause Solution
Product does not
start
Not connected to power supply Connect to power supply
Power cord or plug is defective Check by a specialist electrician
Other electrical defect to the
product
Check by a specialist electrician
Product does not
reach full power
Extension cord not suitable for
operation with this product
Use a proper extension cord
Power source (e.g. generator)
has too low voltage
Connect to another power source
Air vents are blocked Clean the air vents
Unsatisfactory
cutting
performance
Saw chain not tensioned
properly
Tighten properly
Blunt saw chain Sharpen or replace the saw chain
Excessive
vibration/noise
Saw chain is dull/damaged Replace with a new one
Bolts/nuts are loosen Tighten bolts/nuts
Suspected malfunctions are often due to causes that the users can x
themselves. Therefore check the product using this section. In most
cases the problem can be solved quickly.
5.TROUBLESHOOTING
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