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www.stiebel-eltron.com FFB 4 EU | FFB 4 Set EU | FFB 4 AP | FFB 4 Set AP | 27
GUARANTEE | ENVIRONMENT AND RECYCLING
16. If we reject your warranty claim in accordance with clause 12, we
may charge you for our authorised service technician’s labour
costs to inspect and test the unit.
17. In order to properly test the unit we may remove it to another
location for testing.
Australian Consumer Law
18. Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other rea-
sonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of accepta-
ble quality and the failure does not amount to a major failure.
19. The Stiebel Eltron warranty for the unit is in addition to any rights
and remedies you may have under the Australian Consumer Law.
D0000053038
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