STIEBEL ELTRON ISG WEB - Commissioning Procedures; Wiring and Power Checks; Heat Pump Communication Status; SERVICEWELT Portal Communication

INSTALLATION
Commissioning
www.stiebel.com.au ISG web
ENGLISH
CAN BUS cable connection:
- White: High
- Brown: Low
- Black: Earth (Ground)
 Use the crossover cable supplied to connect the ISG to your
router.
Note
 Put the ISG into operation as the last bus subscriber.
 Before you connect the ISG to the power supply,
make sure that the WPM has been commissioned
and has fully started up.
 Connect the ISG to the mains using the power supply unit
supplied.
Note
The COM interface is for service purposes only.
7. Commissioning
7.1 Checks before commissioning
Wiring
 Check the wiring between ISG, router, and heat pump/inte-
gral ventilation unit.
Power supply
When the power plug is plugged in, the ISG is switched on. The
power LED is illuminated. The ISG requires about 30seconds to
start up.
 Check whether the power LED is illuminated.
Communication with the heat pump
LEDX1 indicates the connection status to your heat pump/integral
ventilation unit. LEDX1 should be constantly flashing rapidly.
 Check the indication of LEDX1.
LED X1 CAN connection status
constant rapid flashing connection established
flashing connection is being established
no connection
Communication with the SERVICEWELT portal
LEDX2 indicates the connection status to the SERVICEWELT portal
(see chapter "Enabling data access from the SERVICEWELT portal").
When data access is not enabled, LEDX2 illuminates red.
 Check the indication of LEDX2.
LED X2 Portal status
illuminated red no connection (connection is aborted after 3
attempts)
red rapid flashing Contact the service department.
red / green flashing Connection attempt
illuminated green connection established
green flashing Data transmission
Router settings
For automatic address assignment to the ISG, DHCP must be en-
abled on your router.
 Check your router settings.
7.2 Registering on the home network
Note
If required, refresh the website by pressing the F5 key or
the web browser refresh button while registering with
SERVICEWELT.
7.2.1 Registration via router
Automatic IP address assignment
If DHCP is enabled on your home network router, the ISG obtains
its IP address automatically.
 Call up the SERVICEWELT (see chapter "Accessing
SERVICEWELT").
If the Servicewelt does not open, the name resolution for "ser-
vicewelt" was unsuccessful.
 Change your web browser settings. Enter "servicewelt" as a
proxy exception.
 Disable Google search.
 Carry out a manual registration.
Manual registration
 Enter "http://servicewelt" or "192.168.0.126" in the address
bar of your web browser. Press Enter.