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STIEBEL ELTRON Tempra 12 Plus User Manual

STIEBEL ELTRON Tempra 12 Plus
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OPERATION AND INSTALLATION
OPERACN E INSTALACIÓN
UTILISATION ET INSTALLATION
TANKLESS ELECTRIC WATER HEATERS | CALENTADORES DE AGUA SIN TANQUE | CHAUFFE-EAU
INSTANTANÉS ÉLECTRIQUES
Conforms to ANSI/UL Std. 499
Certified to CAN/CSA Std. C22.2 No.88
Conforme a ANSI/UL Std. 499
Certificación con CAN/CSA Std. C22.2 No.88
Conforme à la norme ANSI/UL Std. 499
Certifié à la norme CAN/CSA Std. C22.2 No.88
Tested and certified by WQA to NSF/ANSI372
for lead free compliance.
Probado y certificado por WQA NSF/ANSI 372 para
el cumplimiento de las regulaciones sin plomo.
Testé et certifié par WQA à la NSF/ANSI 372 pour une
utilisation sans plomb.
» TEMPR 12 TREND
» TEMPR 15 TREND
» TEMPR 20 TREND
» TEMPR 24 TREND
» TEMPR 29 TREND
» TEMPR 36 TREND
» TEMPR 12 PLUS
» TEMPR 15 PLUS
» TEMPR 20 PLUS
» TEMPR 24 PLUS
» TEMPR 29 PLUS
» TEMPR 36 PLUS

Table of Contents

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STIEBEL ELTRON Tempra 12 Plus Specifications

General IconGeneral
Power Rating12 kW
Voltage240 V
PhaseSingle Phase
Minimum Amperage50 A
Protection RatingIP25
TypeTankless Water Heater
Temperature Range86°F to 140°F
Water PressureMaximum 150 psi
Connection1/2 inch NPT
Activation Rate0.5 GPM

Summary

Product Operation and Safety

General Information

Provides an overview of the manual, product purpose, and basic operational details.

Safety Precautions and Compliance

Covers intended use, critical safety warnings, test symbols, and licensing information.

Product Registration Process

Instructions on how to register the product online within 90 days of purchase to activate the warranty.

General Appearance and Display Overview

Tempra Trend Appearance

Illustrates the physical appearance of the Tempra Trend unit and its display overview.

Tempra Plus Appearance

Illustrates the physical appearance of the Tempra Plus unit and its display overview.

Using the Display Interface

Tempra Trend User Input

Explains how to interact with the Tempra Trend display using buttons and the control knob.

Tempra Plus User Input

Details user input methods for the Tempra Plus display using buttons and the control knob.

Tempra Trend Display Functions

Describes the base display, setpoint adjustment, and Tmax parameter setting on the Tempra Trend.

Tempra Plus Display Parameters

Explains the parameters menu and Tmax setting for the Tempra Plus display.

Display Settings and Modes

Temperature Units Setting

Explains how to select between Fahrenheit and Celsius for temperature display.

Display Lock Function

Details how to activate and deactivate the display lock to prevent unauthorized changes.

Tempra Plus Display Features

Describes the base display and information menu for the Tempra Plus, including flow rate and cost savings.

Accumulated Cost Savings Display

Explains how the Tempra Plus displays accumulated cost savings compared to tank-type heaters.

Advanced Display Parameters

Cost Savings Calculation

Details how the Tempra Plus calculates and displays energy savings based on user electricity cost.

Parameter Menu Navigation

Guides on accessing and adjusting various parameters like Tmax, temperature units, and volume units.

Tmax Parameter Setting

Explains how to set the Tmax value as a high temperature limiter for safety.

Display Configuration Options

Electricity Cost Setting

Explains how to program electricity cost per kWh for accurate energy savings calculation.

Display Lock Setting

Details how to lock the display to prevent easy alteration of temperature setpoint.

Factory Reset Function

Explains how to reset temperature, presets, and units to factory default settings.

Savings Reset Function

Describes how to reset the calculated accumulated savings value to zero.

Display Backlight and Presets

Backlight Timeout Setting

Allows setting the display backlight to always on or automatic mode.

Backlight Brightness Adjustment

Explains how to adjust display backlight brightness to high or low settings.

Temperature Preset Options

Details how to set and use two temperature presets for quick access to preferred setpoints.

Error Code Display

Explains how errors are indicated on the Tempra Plus display and how to access error code information.

Installation Configuration and Mounting

Residential Installation Configuration

Illustrates a typical installation configuration for a residential setting.

Commercial Installation Configuration

Illustrates a typical installation configuration for a commercial setting.

Mounting Dimensions and Instructions

Provides mounting dimensions and instructions, including clearance and frost-free area requirements.

Water Connections and Plumbing

Water Connection Procedures

Details water connections, filter screen cleaning, and required plumbing practices.

Important Water Notices

Highlights notices regarding heat from soldering, hard water impact, and T&P relief valve requirements.

Electrical Connection Requirements

Circuit Layouts and Wiring

Shows circuit layouts and wiring for Tempra 12 Trend/Plus and Tempra 15-24 Trend/Plus units.

Circuit Connection Guidelines

Provides guidance on wire connection, cable length, and grounding for Tempra units.

Commissioning and Maintenance

Terminal Block Torque Specifications

Specifies recommended torque amounts for terminal block screws to ensure secure wiring.

Commissioning Steps

Step-by-step guide to filling the unit, powering on, adjusting temperature, and user familiarization.

Normal Maintenance Advice

Advises on periodic cleaning of components like aerators and filter screens for optimal performance.

Troubleshooting and Error Codes

Troubleshooting Common Issues

Lists common symptoms, possible causes, and solutions for no hot water or incorrect temperatures.

Tempra Plus Error Reporting

Explains how Tempra Plus units self-diagnose and report operational issues via error codes.

Safety Thermal Cutout Reset

Details the procedure for manually resetting the safety thermal cutout after power has been shut off.

Technical Data - Tempra Trend

Electrical Details

Covers phase, voltage, wattage, amp load, circuit breaker size, and power connection details.

Water and Hydraulic Data

Includes water connection type, max cold water temp, rated capacity, and min flow rate.

Application Limits and Dimensions

Lists pressure limits, test pressure, versions, color, dimensions, and weight for Tempra Trend models.

Technical Data - Tempra Plus

Electrical Details

Covers phase, voltage, wattage, amp load, circuit breaker size, and power connection details.

Water and Hydraulic Data

Includes water connection type, max cold water temp, rated capacity, and min flow rate.

Application Limits and Dimensions

Lists pressure limits, test pressure, versions, color, dimensions, and weight for Tempra Plus models.

Performance and Flow Rates

Hot Water Flow Rate (GPM)

Table showing GPM flow rates at various temperature increases and inlet temperatures.

Hot Water Flow Rate (L/m)

Table showing Liters per minute flow rates at various temperature increases and inlet temperatures.

Unit Dimensions

Tempra Trend Dimensions

Diagram and measurements for the physical dimensions of the Tempra Trend unit.

Tempra Plus Dimensions

Diagram and measurements for the physical dimensions of the Tempra Plus unit.

Wiring Diagrams

Tempra 12 Trend/Plus Wiring

Illustrates the electrical wiring connections for the Tempra 12 Trend and Tempra 12 Plus models.

Tempra 15-20 Trend/Plus Wiring

Illustrates the electrical wiring connections for the Tempra 15, 20 Trend and Plus models.

Tempra 24 Trend/Plus Wiring

Illustrates the electrical wiring connections for the Tempra 24 Trend and Tempra 24 Plus models.

Tempra 29-36 Trend/Plus Wiring

Illustrates the electrical wiring connections for the Tempra 29 and 36 Trend/Plus models.

Spare Parts List

Housing and Control Components

Lists part numbers for housing, temp. control knob, wiring block, heating system, and safety components.

Sensor and Plumbing Parts

Lists part numbers for electronic control device, flow sensor, plumbing connections, and filter screen.

Spare Parts Identification

Component Identification Diagram

Visual diagram showing numbered locations of spare parts on the Tempra units.

Warranty and Environmental Information

Limited Warranty Terms and Conditions

Details warranty coverage, limitations, owner responsibilities, and exclusions.

Environmental Responsibility

Provides guidance on proper disposal of packaging materials in accordance with national waste regulations.

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