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problem exists. The warranty repairs will
be completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding your
warranty rights and responsibilities,
please contact a STIHL customer
service representative at www.stihl.ca
or you can write to:
STIHL Ltd.,
1515 Sise Road
Box 5666
CA-LONDON ONTARIO; N6A 4L6
Coverage by STIHL Limited
STIHL Limited warrants to the ultimate
purchaser and each subsequent
purchaser that your small off-road
equipment engine will be designed, built
and equipped, at the time of sale, to
meet all applicable regulations. STIHL
Limited also warrants to the initial
purchaser and each subsequent
purchaser that your engine is free from
defects in materials and workmanship
which cause the engine to fail to conform
with applicable regulations for a period
of two years.
Warranty Period
The warranty period will begin on the
date the utility equipment engine is
purchased by the initial purchaser and
you have signed and sent back the
warranty card to STIHL Ltd. If any
emission-related part on your engine is
defective, the part will be replaced by
STIHL Limited at no cost to the owner.
Any warranted part which is not
scheduled for replacement as required
maintenance, or which is scheduled only
for regular inspection to the effect of
"repair or replace as necessary" will be
warranted for the warranty period. Any
warranted part which is scheduled for
replacement as required maintenance
will be warranted for the period of time
up to the first scheduled replacement
point for that part.
Diagnosis
You, as the owner, shall not be charged
for diagnostic labor which leads to the
determination that a warranted part is
defective. However, if you claim
warranty for a component and the
machine is tested as non-defective,
STIHL Limited will charge you for the
cost of the emission test. Mechanical
diagnostic work will be performed at an
authorized STIHL servicing dealer.
Emission test may be performed either
at
STIHL Incorporated,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23452
or at any independent test laboratory.
Warranty Work
STIHL Limited shall remedy warranty
defects at any authorized STIHL
servicing dealer or warranty station. Any
such work shall be free of charge to the
owner if it is determined that a warranted
part is defective. Any manufacturer-
approved or equivalent replacement
part may be used for any warranty
maintenance or repairs on emission-
related parts and must be provided
without charge to the owner. STIHL
Limited is liable for damages to other
engine components caused by the
failure of a warranted part still under
warranty.
The following list specifically defines the
emission-related warranted parts:
– Air Filter
– Carburetor (if applicable)
– Fuel Pump
– Choke (Cold Start Enrichment
System) (if applicable)
– Control Linkages
– Intake Manifold
– Magneto or Electronic Ignition
System (Ignition Module or
Electronic Control Unit)
– Fly Wheel
– Spark Plug
– Injection Valve (if applicable)
– Injection Pump (if applicable)
– Throttle Housing (if applicable)
– Cylinder
– Muffler
– Catalytic Converter (if applicable)
– Fuel Tank
– Fuel Cap
– Fuel Line
– Fuel Line Fittings
– Clamps
– Fasteners
Where to make a Claim for Warranty
Service
Bring the product to any authorized
STIHL servicing dealer and present the
signed warranty card.
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