Do you have a question about the Stratford EcoBoiler and is the answer not in the manual?
Important safety precautions for appliance use, children, and manual handling.
Explanation of the stove's construction, efficiency, and design features like air wash.
Statement confirming the stove contains no asbestos.
Requirements for electrical services installation by a qualified electrician.
Compliance with local regulations, HETAS scheme, and manual handling guidelines.
Guidelines for safe and proper lifting and moving of the appliance.
Requirements for the hearth, including non-combustible materials and dimensions.
Spacing requirements between the appliance and combustible materials.
Provision for adequate air supply for combustion and vent requirements.
Description of the multi-fuel grate and its components.
Instructions for fitting fire bed surrounds into the rear grate bar support.
Procedure for inspecting and cleaning the Flue Exhaust Diverter System (FEDS).
Instructions for fitting the flue spigot and hot plate.
Requirements for flue draw, types of chimneys, and connection standards.
General advice on chimney cleaning access and flue draught issues.
Connection requirements for integral boilers and water temperature management.
Procedure for checking the thermostat setting and damper gap.
Importance of cleaning around the thermostat and damper for proper function.
Table showing dimensions for boiler tapping points for different models.
Guidance on connecting the heating system, direct and indirect water systems.
Requirement for installing a combined temperature and pressure relief valve.
Pre-lighting checks for the hot water system before handing over.
Procedures and frequency for chimney sweeping by a qualified person.
How to clean the door glass during normal and cold operation.
Cleaning and repainting the stove's exterior finish.
Step-by-step instructions for removing and refitting the thermostat.
How to set the thermostat damper gap for correct operation.
Procedure for re-aligning the stove door using the hinges.
Instructions for replacing the fire door rope seal.
Step-by-step guide for replacing the fire door glass.
How to remove ash build-up around the damper mechanism.
How to remove ash from the landing cavity affecting the thermostat.
A log for recording service visits, company, work done, and signature.
Description of the multi-fuel grate and fitting instructions.
Explanation of air wash, thermostatic control, and Easy Boost air slider.
How the air wash system works and how to adjust its settings.
Description and uses of the multi-purpose operating tool.
How to use the operating tool to set grate bars for riddling.
Recommended fuels for the stove according to HETAS approval.
Pre-lighting checks and initial steps for lighting the stove.
How to set grate, air wash, and thermostat for solid fuel burning.
Specific advice for burning anthracite, including fuel size and air control.
Conditions for achieving longer burn times and returning to a higher rate.
Warnings and procedures for over-firing and chimney fires.
Safe procedures for removing ash and emptying the ash pan.