Suaoki G500 - Troubleshooting; Failure Code Explanation

Failure Code
Failure Cause
Troubleshooting
E01
System over-temperature
protection
Check the ambient temperature if
higher than 45 ℃ . Output will start
again, if the product cools down.
E02
Battery Over Voltage
Protection
Disconnect the charger and restart it
E03
Battery Damage Protection
Contact US
E04
1
st
Battery String
Over-Voltage
Disconnect the charger and restart it
E05
2
nd
Battery String
Over-Voltage
Disconnect the charger and restart it
E06
3
rd
Battery String
Over-Voltage
Disconnect the charger and restart it
E07
1
st
Battery String Low
Voltage
Charge it in time and restart it after
fully charged
E08
2
nd
Battery String Low
Voltage
Charge it in time and restart it after
fully charged
E09
3
rd
Battery String Low
Voltage
Charge it in time and restart it after
fully charged
E10
Low Temperature
Discharging Protection
Check if the ambient temperature is
lower than -20
℃
E11
Battery Low Voltage
Protection
Charge it in time and restart it after
fully charged
E12
Inverter Over Current
Protection
Check if the AC output overload or
short-circuit
E13
Inverter Over Load Protection
Check if the AC output overload
E14
Inverter Short-circuit
Protection
Check if the AC output overload or
short-circuit
E15
Inverter Over Voltage
Protection
Check if the inverter output voltage
is abnormal and restart the product.
E16
Charging Over Voltage
Protection
Check if the input voltage exceeds
the maximum input voltage.
E17
Low Temperature Charging
Protection
Check if the ambient temperature is
lower than 0
℃
E18
Short-circuit Protection
Check if the Adapter is broken.
Replace the adapter.
E19
13V/6A Cigarette Lighter
Socket Over Current
Protection
Check if the output port overload or
short-circuit
E20
13V/6A Cigarette Lighter
Socket Over Load Protection
Check if the output port overload
E21
12V/10A DC Output Over
Current Protection
Check if the output port overload or
short-circuit