Subaru 2017MY Impreza User Manual

Bulletin Number: 15-221-18R; Revised 02/12/21 Page 1 of 45
Continued...
NUMBER: 15-221-18R
DATE: 04/11/18
REVISED: 02/12/21
APPLICABILITY: 2017-21MY Impreza
2018-21MY Crosstrek
2018-19MY Legacy and Outback
2019-21MY WRX and WRX STI
2019-21MY Ascent
2018-21MY BRZ
SUBJECT: Harman Audio / Infotainment: Harman Generation
3.0 and 3.1 Operating Tips
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
© 2018 Subaru of America, Inc. All rights reserved.
TABLE OF CONTENTS
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SECTION TITLE PAGE
0.0 General 2
1.0 Rear View Camera (RVC)/ Back-up Camera 12
2.0 Clock 15
3.0 Head Unit or Display On/Off 17
4.0 Audio Output 19
5.0 Audio source: sXM/AM/FM 21
6.0 Application: Android Auto and CarPlay 24
7.0 Notifications 32
8.0 Bluetooth (BT)/Hands free phone Operation 32
9.0 Navi Operation 38
10.0 DTCs 40
11.0 Setup 41
12.0 Software Update 44
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Subaru 2017MY Impreza Specifications

General

Brand	Subaru
Model	2017MY Impreza
Category	Automobile Accessories
Language	English

Summary

0.0 General

CONDITION# 0.1 Head Unit Lockup

Describes symptoms of a locked-up head unit.

CONDITION# 0.2 Blank/Black Display

Covers issues with a blank or black display screen.

CONDITION# 0.3 HMI partially shown

Addresses scenarios where the Human Machine Interface is only partially visible.

1.0 Rear View Camera (RVC)/ Back-up Camera

CONDITION# 0.12: Subject vehicle displays multiple horizontal lines

Describes horizontal lines on the backup camera display.

CONDITION# 1.1 No backup camera after head unit replacement

Addresses no backup camera after HU replacement or battery disconnect.

CONDITION# 1.3 RAB: Red area in backup camera display

Explains a red area in the backup camera display with RAB.

CONDITION# 1.4 Park assist lines not moving or absent

Deals with park assist lines not moving or being absent.

2.0 Clock

CONDITION# 2.1 Display audio clock not synchronized

Addresses display audio clock synchronization issues with iPhone.

CONDITION# 2.2 Clock Setting Information

Provides information on setting the clock in different modes.

3.0 Head Unit or Display On/Off

CONDITION# 3.1 Audio unit stays powered up after key off

Explains why the audio unit stays powered after the ignition is off.

CONDITION# 3.2 Keeping the Display OFF during loading

How to keep the display off during system loading.

CONDITION# 3.3 Keeping display and Audio OFF during loading

How to keep both display and audio off during loading.

4.0 Audio Output

CONDITION# 4.1 Audio Volume is turned to MAX

Describes normal operation where volume appears maxed on monitor.

CONDITION# 4.2 No audio sound after turning off the ignition

Addresses no audio after ignition is turned off.

CONDITION# 4.3 Audio gets interrupted, while phone paired via Bluetooth

Explains audio interruption when pairing phone via Bluetooth.

5.0 Audio source: SXM/AM/FM

CONDITION# 5.1 Advisory Message- No Signal notification

Covers "No Signal" advisory message for SXM.

CONDITION# 5.2 Hurricane or Severe Weather warning message

Explains severe weather warning messages displayed on the unit.

CONDITION# 5.2 Weather, Fuel, Sports, Stocks information not displayed

Addresses missing weather, fuel, sports, and stock info on MFD.

CONDITION# 5.4 AM station 600 fades in and out

Describes AM/FM signal fade issues due to weak reception.

6.0 Application: Android Auto and CarPlay

CONDITION# 6.1 What is CarPlay/Android Auto (AA) and how is it used?

Defines and explains the usage of AA/CarPlay.

CONDITION# 6.2 Android Auto fails to launch

Troubleshooting Android Auto launch failures after USB connection.

CONDITION# 6.7: CarPlay Operation issues

Discusses general operational issues and troubleshooting for Apple CarPlay.

CONDITION# 6.8: No Audio during CarPlay

Addresses loss of audio output when using Apple CarPlay.

7.0 Notifications

CONDITION# 7.1 Low Fuel Warning advisory message

Explains the display of low fuel warning advisory messages.

8.0 Bluetooth (BT)/Hands free phone Operation

CONDITION# 8.1: Bluetooth messaging feature concerns

Covers Bluetooth messaging feature issues and phonebook problems.

CONDITION# 8.4: New pairing not possible without deleting

Addresses inability to pair new devices without removing existing ones.

CONDITION# 8.6: Phonebook doesn't download

Details issues with phonebook downloading during Bluetooth pairing.

CONDITION# 8.9: Voice Recognition does not work to dial

Explains why voice recognition for dialing might not work.

9.0 Navi Operation

CONDITION# 9.1: Navigation voice prompt volume resets

Explains why navigation voice prompt volume resets to default.

CONDITION# 9.2: Navigation guidance volume changes level on its own

Details how navigation volume levels can change unexpectedly.

CONDITION# 9.3: NAVI stops working

Addresses scenarios where the navigation system stops functioning.

CONDITION# 9.4: How to set destination while driving

Guides on setting destinations while the vehicle is in motion.

10.0 DTCs

CONDITION# 10.1: Code B2242 (Manual HVAC)

Discusses diagnostic code B2242 related to HVAC communication.

CONDITION# 10.2: Code B2253 Speaker Coil Current

Explains diagnostic code B2253 for Rockford Fosgate audio systems.

11.0 Setup

CONDITION# 11.1: Configuring personalization with Driver Profiles

Guides on setting up driver profiles for personalization.

12.0 Software Update

CONDITION# 12-1: Head Unit software update failure

Addresses failures due to incorrect head unit software updates.