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Suburban SD2 - Warranty Information; Two-Year Limited Warranty Terms; Warranty Service and Parts Replacement; Initiating a Warranty Claim

Suburban SD2
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LIMITED
WARRANTY
SUBURBAN
RECREATIONAL
VEHICLE RANGE
APPLIANCE
LIMITED
TWO
YEAR
WARRANTY
This Suburban
product
is warranted
to the original
purchaser
to be
free from defects
in material and
workmanship under
normal use
and
maintenance
foi
a
period
of two
years
from date of
purchase
whether
or
not actual use beg
ins on that date.
All
porcelain
parts,
includ
ing
top
burner
grates,
are
warranted as commercially
acceptable
only as of the date the
product
was
manufactu red. lt is the
responsibility
of the cons_umer/owner
io establish
the warranty
period.
Suburban
does not use
warranty registration cards
for its slandard
warranty.
You are required to
furnish
proof
of
purchase
date through
a
Bill of Sale or
other
payment
record.
Suburban
will replace
any
parts
that are
found defective
within
the
first two
years
and
will
pay
a
warranty service
allowance dlrectly
to the
authorized
Subuiban
Service
Center
at rates mutually agreed
upon between Suburban
and
its
authorized
service
centers.
Replacement
parts
will
be shipped
FOB the
shipping
pointwithin
the
Continental
United States,
Alaska
and
Canada to authorized
service
centers
performing
such
repairs. nit treignt, shipping
and delivery
costs shall be
the responsibility
of the owner. The exchanged
part
or
unit will be warranted
for
only
the
unexpired
portion
of the
orrginal
warranty
Before havinq
warrantv repairs
made,
confirm
that the se,ryr,gg.ag9,!,cy
i,s"9t
1{hgi?99?-ejvlge=center
fOT SUbUTbAN.
DO NOT
PAV
THE SERVICE
AGENCY
FOR WARRANTY
REPAIRS;
SUCH
PAYMENTS
WILL
NOT BE REIMBURSED.
Suburban
reserves the
right to
examine the
alleged defect
in the range appliance or component
parts,
and it
is
the
ownefs obligation
to
relurn
the range appliance
and/or
component
parts
to Suburban
or
its representative. When returning
a range appliance,
it
must include all component
parts
aid the
serial
number
plate.
Returned
component
parts
m ust be individually tagged
and identified
with the range
appliance's
model number,
serial number and date
of
installation.
For warranty service,
the owner/user
should
contact the
nearest
authorized
Suburban Service
Center, advising
th_em of the
model and
serial
numbers
(located
underneath
the
main 1op) and the
nature of the defect.
Transportation of the unit to and
from the Service Center
and/ortravel
expenses of the
Service
Centerto
your
location
is the responsibility of the
owner/user. lf
you
cannot
locate an authorized
service center
locally,
the service agency
chosen
to
perform
warranty
repairs must contact our Service Department
a\ 423-775-2131
for authorization.
Unauthorized
repairs
made will not be
paid
by Suburban.
LIMITATION
OF
WARRANTIES
ALL IMPLIED WARRANTIES
(INCLUDING
IMPLIED
WARMNTIES OF
MERCHANTABILITY) ARE HEREBY
LIMITED
IN DURATION
TO THE
PERIOD FOR
WHICH EACH
LIMITED WARRANTY
IS GIVEN. SOME
STATES DO NOT ALLOW LIMITATIONS
ON
HOW LONG AN
IMPLIED
WARRANW LASTS
SOTHEABOVE
LIMITATIONS
MAY NOTAPPLYTO
YOU. THE EXPRESSEDWARRANTIES
MADE IN THIS WARRANry
ARE EXCLUSIVE
AND MAY
NOT BE ALTERED,
ENLARGED, OR
CHANGED BY ANY DISTRIBUTOR,
DEALER
OR OTHER
PERSON
WHOMSOEVER.
SUBURBAN
WILL NOT
BE RESPONSIBLE
FOR:
1. Normal maintenanceasoutlinedintheinstallation,operatingandserviceinstructionsowner'smanual
includingcleaningof
componentparts
and
cleaning or replacement
of
the burner orifice.
2. lnitial
checkouts
and
subsequent checkouts
which indicate the range appliance
is
operating
properly,
or diagnosis
without repair.
3. DamageorrepairsrequiredasaconsequenceoffaultyorincorrectinstallationorapplicationnotinconformancewithSuburbaninstructions.
4. ANY DAMAGE
(CRACKS,
CHIPS, SCRATCHES,
ETC-)
TO ANY PAINTED OR PORCELAIN
ENAMEL
PARTS.
5.
Failure to operate due
to
loose
or
disconnected
wires; waler or dirt
in
controls,
fuel lines and
gas
tanks;
improper
gas pressure,
Iow voltage.
6. Cleaning or adjustment
of components;
electrode,
burner tube,
pilot
and
thermocouple.
7. Costs incurred
in
gaining
access to the
range appliance.
8. Parts or accessories
not supplied by Suburban.
9.
Freight
charges
incurred
from
parts
replacements.
10. Damage or repairs
needed
as a consequence of
any misapplication,
abuse, unreasonable use,
unauthorized
alteration,
improper service,
improper operation or
failure to
provide
reasonable and
necessary
maintenance.
'11.
Suburban
products
whose
serial number
has
been
altered, defaced
or removed.
12.
Suburban
products
installed orwarranty claims
originating
outside the Continental U.S.A.,
Alaska,
Hawaii and
Canada.
13. Damageasaresultoffloods,winds,
lightning,accidents,corrosiveatmosphereorothercondrtionsbeyondthecontrol
of Suburban.
14, ANY
SPECIAL,
INDIRECT OR CONSEQUENTIAL
PROPERTY, ECONOMIC OR
COMMERCIAL
DAMAGE
OF ANY
NATURE
WHATSOEVER. Some
states do
not
allow
the exclusion of
incidental or
consequential Camages, so the
above
limitation may not apply
to
you.
NO REPRESENTATIVE,
DEALEROR OTHER
PERSON ISAUTHORIZEDTOASSUME
FORSUBURBAN
MANUFACTURING
COMPANYANY
ADDITIONAL, DIFFERENT
OR OTHER LIABILIry
IN
CONNECTION
WITH THE
SALE OF
THIS SUBURBAN
PRODUCT.
This warranty
gives you
specific
legal rights, and
you
may
also
have other
rights
which vary
from state to state.
IF YOU HAVE
A PRODUCT
PROBLEM
FIRST:
lf
your
RV has its original
range appliance and is still under the RV manufacturer's
warranty, follow the steps described
in
your
RV owner's
manual.
SECOND:
Contact a conveniently
located
recommended Suburban Service Center.
Describe to them
the
nature of
your problem,
make an appointment,
if
necessary, and
provide
for delivery of the
range
appliance
io the selected service
center.
THIRD:
To obtain information
on
locating
a
local
service
agency, contact:
Suburban Manufacturing
Company
Customer Service
Department
Post
Office
Box 399
Dayton, Tennessee
37321
(423)775-2131,Ex1 1
Part Number
202553
9-1-01

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