What to do if my Suntec Wellness Dehumidifier unit does not work?
If your Suntec Wellness Dehumidifier is not working, first ensure it is properly plugged into a functioning power outlet. Next, check that the ambient temperature is within the operating range of 5 - 35°C. Finally, verify that the water tank is not full and is correctly positioned. If the tank is full, empty it and re-insert it properly.
Why is my Suntec Wellness Klimatronic DryFix 12 EQ not dehumidifying?
Your Suntec Wellness Dehumidifier may not be dehumidifying because the air inlet or outlet is blocked. Inspect these areas and remove any obstructions. Also, verify the settings on the unit. If the set humidity is below the ambient humidity and/or 20%, the dehumidifier will stop working.
Why is my Suntec Wellness Dehumidifier making loud noises during start up?
If you notice loud noises during the start-up of your Suntec Wellness Dehumidifier, ensure that the device is placed on a stable, flat surface. Also, a dirty air filter can cause this issue. Clean the air filter as described in the manual.
How to fix the air flow if it does not flow out of my Suntec Wellness Klimatronic DryFix 12 EQ?
If air isn't flowing out of your Suntec Wellness Dehumidifier, the air filter might be dirty. Clean the air filter as described in the manual. Also, check the air inlet and outlet for any obstructions and remove them.
What does each error code on my Suntec Wellness Klimatronic DryFix 12 EQ mean?
The error code CL on your Suntec Wellness Dehumidifier indicates that the room temperature is below 5°C. Under this condition, the compressor and fan will switch off. The error code CH means that the room temperature is above 35°C. In this case the compressor and the fan also will switch off. The error code LO means that the relative humidity in the room is below 20%. The compressor and the fan switch off under this condition. The error code HI means that the relative humidity in the room is above 90%. The compressor and the fan switch off under this condition. If the error code is E2, the humidity sensor is damaged or has failed.
Why is hot air coming from the air outlet of my Suntec Wellness Klimatronic DryFix 12 EQ Dehumidifier?
The Suntec Wellness Dehumidifier does not have a cooling function. The hot air coming from the air outlet is from the condenser and is not a defect.
General| Model | DryFix 12 EQ |
|---|---|
| Dehumidification Capacity | 12 liters/day |
| Air Flow | 100 m³/h |
| Refrigerant | R290 |
| Type | Dehumidifier |
| Operating Temperature Range | 5°C - 35°C |
Lists the physical parts of the dehumidifier.
Explains the functions of the control panel buttons.
Instructions for powering the device on and off.
Setting and deactivating timer functions.
Explains continuous, auto, and sleep modes.
Explains indicator lights and child lock feature.
Instructions for draining condensation via water tank.
How to set up continuous drainage.
Step-by-step guide for cleaning the appliance.
Covers issues like unit not working and not dehumidifying.
Explains error codes and operating temperature limits.
Steps for making a warranty claim or complaint.
Details about the refrigerant used in the unit.
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