Suvie S020M - User Manual

Multi-Zone Cooking
and Refrigeration
www.suvie.com
This product is intended for HOUSEHOLD USE ONLY
Model No. S020M Suvie Kitchen Robot User Manual
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Ver. 04202101

Summary

IMPORTANT SAFETY INSTRUCTIONS

FCC Compliance Information

Safety Symbols and Contact Information

Safety Symbols Guide

Explanation of DANGER, WARNING, CAUTION, and NOTICE symbols.

Contacting Suvie Support

How to get help and ask questions about your Suvie appliance.

Before Using Your Suvie

Critical Pre-Use Warnings

DANGER and WARNING statements for initial operation safety.

Technical Data and Appliance Overview

Technical Specifications

Details on certifications, power, dimensions, weight, and control panel.

Understanding Your Suvie

Overview of the Suvie appliance's components and basic operation.

Installation and Setup Guidelines

Countertop Placement Requirements

Guidelines for placing the Suvie on a stable countertop.

Electrical Grounding Instructions

Ensuring proper electrical grounding for safety.

Quick On-Screen Setup

Account and Water Reservoir Management

Setting Up Your Suvie Account

How to log in and utilize your Suvie account features.

Filling the Water Reservoir

Instructions and tips for filling the water reservoir correctly.

Water Bubbling Noise

Explanation of normal water bubbling and noise during operation.

Refrigeration and Cooling Procedures

Refrigeration Information

Details on Suvie's water-based cooling method and food safety.

Cooling Down After Cooking

Procedure for cooling the appliance after a cooking cycle.

Calculating Cook Time

How Suvie calculates pre-heat and cooking times.

How It Works: Multi-Zone Cooking

Taking Food From Cool-to-Cook

Process of transitioning food from refrigeration to cooking.

Multi-Zone Cooking Preparation Steps

Step-by-step guide for preparing multi-zone meals.

Cooking Functions and Steps

Adding Ingredients and Selecting Functions

Instructions for adding ingredients and choosing cooking functions.

Scheduling and Finishing Your Meal

Options to schedule, refrigerate, cook now, or finish by broiling.

Cooking Zone Capabilities and Charts

Cooking Zone Function Capabilities

Overview of functions performable by top and bottom cooking zones.

Sous Vide Time and Temperature Chart

Reference chart for Sous Vide cooking times and temperatures.

Vegetable Roasting Recommendations

Recommended times for roasting various vegetables.

Cooking Functions Details

Protein Roasting Chart

Reference chart for protein roasting times and temperatures.

Suvie Core Functions Overview

Details on Suvie's primary cooking functions like Cool to Cook.

Cool-to-Cook vs. Scheduling

Distinction between Cool-to-Cook and scheduling for specific functions.

Frozen to Cook Functionality

How to cook ingredients directly from a frozen state.

Specific Cooking Functions: Sous Vide, Slow Cook, Roast, Bake

Sous Vide Function

How to use the Sous Vide function, including vacuum sealing and water use.

Slow Cook Function

How to use the Slow Cook function for low and slow cooking.

Roast Function

How to use the Roast function for crispy vegetables and meats.

Bake Function

How to use the Bake function for cakes and desserts.

Specific Cooking Functions: Broil, Warm & Reheat, Steam

Broil Function

How to use the Broil function for crisping and finishing.

Warm & Reheat Function

How to use the Warm & Reheat function to keep food at temperature.

Steam Function

How to use the Steam function for gentle cooking without oil.

Egg Mode and Smart Meal Settings

Egg Mode Operation

How to use the Egg Mode with the optional egg tray.

Smart Meal Cooking Settings

Using the Tap Zone, packaging, and customizing settings for Smart Meals.

Modifying and Managing Cook Settings

Cooking From Frozen

Instructions for cooking ingredients directly from a frozen state.

Modify or Cancel Meal

How to adjust settings during or after cooking, or cancel a cook.

Remote Scheduling and Monitoring

Scheduling Suvie Via Mobile App

Controlling and scheduling your Suvie using the mobile app.

Monitoring Suvie Status

Checking cooking progress, time remaining, and readiness via the app.

Cooking Completion and Control Panel

When Cooking Is Complete

What to expect and do when the cooking cycle finishes.

Suvie Control Panel Overview

Description of the standby screen, menu navigation, and indicator icons.

Cooking Modes and Maintenance

Multi-Zone and Broil Display Modes

Understanding the display screens for Multi-Zone and Broil functions.

Cleanup and Maintenance

Instructions for cleaning the appliance and performing routine maintenance.

Expanding Capabilities: Starch Cooker and Descaling

Suvie Starch Cooker Functions

Details on using the Starch Cooker for Rice, Pasta, and Healthy Grains.

Descaling Your Suvie

Procedure for removing mineral scale from the appliance.

Cleaning and Troubleshooting

Cleaning the Water Reservoir

Steps for cleaning the water reservoir using citric acid.

Troubleshooting Common Issues

Solutions for WiFi connection, noise, and food-related issues.

Service, Support, and Issue Resolution

Smart Meal Card and Cook Time Issues

Troubleshooting for meal card scanning and cook time discrepancies.

Refrigeration and General Support

Addressing refrigeration issues and finding further assistance.

Service and Support Resources

Information on contacting Suvie support and accessing resources.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

The Suvie S020M is a multi-zone cooking and refrigeration appliance, often referred to as a "kitchen robot," designed to simplify meal preparation by automatically refrigerating and cooking ingredients. It features two independent cooking zones, allowing for different ingredients to be cooked simultaneously at varying temperatures. The appliance uses a water-based cooling method (refrigerant type R513a) to keep food cold, similar to a standard refrigerator, maintaining temperatures under 41°F (5°C) as per FDA safe storage guidelines. It is designed to refrigerate meals for up to one day prior to cooking.

Function Description:

The Suvie S020M offers a wide range of cooking functions, including:

• Cool-to-Cook: This core function allows users to load ingredients in advance (e.g., in the morning or the night before) and schedule a meal to be ready at a specific time. Suvie refrigerates the food until it's time to cook, then automatically transitions to the cooking phase.
• Frozen to Cook: This feature enables cooking directly from frozen ingredients in as little as 25 minutes, utilizing fast cooking speeds and a radiating heat element.
• Sous Vide: Water-based cooking for perfectly cooked proteins at low temperatures for extended durations. Ingredients must be vacuum-sealed and submerged in water within the Suvie pan.
• Slow Cook: Ideal for soups, stews, and short ribs, offering low and slow cooking for up to 12 hours.
• Roast: High-temperature roasting for crispy vegetables and perfectly cooked meats, fish, and other proteins.
• Bake: Uses even heat for cakes and gentler cooking, suitable for desserts.
• Broil: A crisping function that uses top broiler heating elements to add a finish to meals. Users must be present to initiate the broil stage due to safety regulations.
• Warm & Reheat: Gently reheats food and holds it at temperatures up to 140°F (60°C) for up to 4 hours.
• Steam: Gently cooks fish, prepares vegetables without oil, or steams dumplings using a steam rack.
• Egg Mode: With an optional egg tray, users can cook various egg breakfast options.

When paired with the optional Suvie Starch Cooker add-on, the appliance expands its capabilities to include:

• Pasta Cooker: Automatically pre-heats, fills, cooks, and drains pasta to al dente perfection.
• Perfect Rice: Automatically adds water and gently cooks various types of rice (white, brown, wild, jasmine, sushi).
• Healthy Grains: Prepares ancient grains like quinoa, millet, buckwheat, farro, and barley, which typically have longer cooking times.

Important Technical Specifications:

• Certification: Submitted to UL for U.S. Approval.
• Heating System: 1,400 W power consumption with protection against overheating.
• Power: 110-120 VAC 50/60Hz, maximum power consumption 1,400W (110V/15A). It includes a detachable power cord, 30 inches in length.
• Dimensions: Height: 17.0 inches, Width: 13.0 inches, Depth: 19.0 inches.
• Weight: 55.0 pounds.
• Suvie Pan Volume: 1.75 L x 2 Pans.
• Control Panel: 3.5" Color LCD Screen, Resolution 480 x 320 with a push-button rotary dial.
• Temperature Ranges:
  • Cool-to-Cook/Frozen to Cook: 37°F - 210°F (3°C - 99°C)
  • Sous Vide: 125°F - 180°F (52°C - 82°C)
  • Slow Cook: 185°F - 205°F (85°C - 96°C)
  • Roast: 350°F - 450°F (177°C - 232°C)
  • Bake: 250°F - 350°F (121°C - 177°C)
  • Broil: 480°F+ (249°C+)
  • Warm & Reheat: 200°F (93°C)
  • Steam/Egg Mode: 150°F - 200°F (66°C - 93°C)
• Time Ranges:
  • Cool-to-Cook: 4 hours - 24 hours
  • Frozen to Cook: 20 minutes - 24 hours
  • Sous Vide: 30 minutes - 4 hours
  • Slow Cook: 30 minutes - 12 hours
  • Roast/Bake/Broil/Steam/Egg Mode: 1 minute - 1 hour
  • Warm & Reheat: 1 minute - 4 hours
• Cold Source: Compressor.
• Heat Sources: Bottom Heaters, Broiling Elements, Water Circulation.

Usage Features:

• Wi-Fi Connectivity: The Suvie connects to Wi-Fi to download recipes and allows for remote control and scheduling via a mobile app (iOS and Google Play). Users can monitor meal status, adjust completion times, and update settings from their phone or tablet.
• Tap Zone: For Suvie Smart Meals, a NFC chip on the meal card can be held to the Tap Zone on the appliance to automatically load recipes and cooking instructions.
• Control Knob: A push-button rotary dial on the control panel is used for navigation and selection on the LCD screen.
• Customizable Cook Settings: Users can adjust cook times and temperatures for individual meal components to suit their preferences, even for Smart Meals.
• Multi-Zone Cooking: The appliance supports independent cooking in its upper and lower zones, though some function combinations are restricted.
• Water Reservoir: The reservoir needs to be filled with water for certain functions (refrigeration, sous vide, slow cook, steam, egg mode, warm & reheat). Suvie prompts the user when filling is required and uses only the necessary amount of water, which evaporates over time without needing to be drained. Distilled water is recommended.
• Safety Features: Includes warnings about hot surfaces, steam, and the need for supervision around children. An anti-tip bracket is recommended for stability. Proteins must be removed from plastic packaging before broiling.

Maintenance Features:

• Cleanup: The Suvie uses steam during cooking, which aids in keeping the appliance clean. Spot cleaning can be done with a damp, non-abrasive cloth or sponge. The broiler lines are automatically steamed clean after each use.
• Quick Rinse Cycle: A weekly quick rinse cycle is recommended and can be initiated via the Settings menu.
• Descaling: Regular descaling of the water reservoir is necessary to remove mineral buildup from tap water. This process involves using a simple citric acid solution (1 tablespoon of powdered, food-grade citric acid) mixed with water in the reservoir, followed by a series of rinse cycles. Instructions guide users through placing the starch pan and drain tray, adding citric acid, and performing the rinse steps.
• Reservoir Cleaning: The reservoir can be cleaned with citric acid solution, paper towels, and a brush (or chopstick/dowel wrapped in paper towel) to remove scale from the inside and the fill tube.
• General Care: Unplug the appliance before cleaning and allow it to cool. Do not immerse the cord or plugs in water or other liquids. Avoid using metal scouring pads or alkaline-based cleaners like bleach. Ensure the broiler element and heater pad below the starch pan are clean after each use.

Suvie S020M Specifications

General

Brand	Suvie
Model	S020M
Category	Kitchen Appliances
Language	English