7. FAULT FINDING
If you should experience any difculty with this product, please carry out the fol-
lowing initial tests before contacting your local service partner/retailer:
1 Ensure the power source to the desk is functioning properly. Try
connecting the desk to an alternate power source.
2 Ensure all plugs, leads and connectors between the motor, trans-
former and hand control are properly connected.
3 Ensure there are no obstructions or damages to any of the cords.
4 Ensure that the product not is overloaded, and that the load is
evenly spread.
5 If any of the motor cables have been disconnected while the
product is connected to power, the reset procedure must be carried
out. See point 6 below.
6 Lower the frame to its lowest position by pressing the down
arrow on the hand control. Release the button. Press the
button again and keep it pressed for 10seconds.
7 If the problem remains – contact your local retailer.
Please note the serial number of the product. This number
is to be found on the product label wich is located on the frame.
See page 3 Fig1 in this document.