Swegon BlueBox WESTERN Mu Echos A

Questions and Answers

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Donna TrevinoAug 14, 2025
What to do if my Swegon Chiller unit does not start and the display is off?
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  ihintonAug 14, 2025
  If your Swegon Chiller unit doesn't start and the display is off, there could be several reasons: * **No mains voltage**: Check that the main disconnect switch is in the “ON” position and verify voltage in the power supply line. * **No voltage to the auxiliary circuit**: Ensure that the protective devices upline and downline of the transformer of the auxiliary circuit are undamaged. If a protective device has triggered, reset it after addressing the cause.
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Brian JonesAug 18, 2025
Why are there abnormal noises on the hydraulic pipes of my Swegon Chiller?
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  Melissa VaughnAug 18, 2025
  Abnormal noises on the hydraulic pipes of your Swegon Chiller can be due to: * **System pump operation outside its performance curve**: If you cannot adjust the pump control, partially close the shut-off device on the delivery side of the unit until the nominal flow rate is restored. * **Presence of air in the system**: Ensure that the air valves are not shut off and vent the system to remove any trapped air.
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troy71Aug 21, 2025
What to do if there is oil on the discharge of the safety valve of my Swegon BlueBox WESTERN Mu Echos A?
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  Melissa WilliamsAug 21, 2025
  If you notice oil on the discharge of the safety valve of your Swegon Chiller, it could be due to: * **Failure of protective devices**: Check if the high pressure switches are working correctly and replace them if needed. The valve itself may also need replacement. * **Overtemperature**: Replace the valve and restore the charge.
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John MonroeAug 25, 2025
What should I do if my Swegon Chiller unit does not start, but the display is on?
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  Charles WaltersAug 25, 2025
  If your Swegon Chiller unit doesn't start but the display is on, it might be due to a lack of 230V auxiliary power supply. Check that the secondary circuit of the 230V transformer is intact, ensure that the protective devices downline of the 230V transformer are intact, and verify that the phase sequence is correct and the phase sequence relay is working.
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Amy OliverAug 28, 2025
How to fix abnormal vibration noises from my Swegon Chiller?
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  romandanielAug 28, 2025
  If you're experiencing abnormal noises from your Swegon Chiller due to vibrations, it might be because the weight of the unit is not evenly distributed on the base. To resolve this, correct the weight distribution by adjusting the height of the anti-vibration mounts.
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Donna BowenAug 31, 2025
What to do if my Swegon Chiller unit does not start, the display is off, but the control is powered correctly?
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  Glenda WilliamsAug 31, 2025
  If your Swegon Chiller unit does not start, the display is off, but the control is powered correctly, it could be that the unit is switched off from the display and the display is disconnected or not working. Restore the connection of the display or replace it.
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Sabrina SmithSep 3, 2025
What to do if my Swegon BlueBox WESTERN Mu Echos A Chiller unit is operating normally, but the display is off?
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  Christopher BradfordSep 3, 2025
  If your Swegon Chiller unit is operating normally, but the display is off, it could be due to: * A disconnected display: Restore the connection between the display and the control. * A malfunctioning display: Replace the display.
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Michael WilliamsSep 7, 2025
What to do if my Swegon Chiller unit does not start, the display is off, the control is powered correctly but the LEDs are not flashing?
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  Sheila MitchellSep 7, 2025
  If your Swegon Chiller unit doesn't start, the display is off, the control is powered correctly, but the LEDs aren't flashing, the control might not be working. In this case, replace the control.
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gregory47Sep 12, 2025
What to do about water leaks from the pump on the first start-up of my Swegon BlueBox WESTERN Mu Echos A?
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  Shelby WhiteheadSep 12, 2025
  If you observe water leaks from the pump during the initial start-up of your Swegon Chiller, it may be due to the mechanical seal bedding in. Pressurize the pump body two or three times by closing and opening the delivery valve to correctly set the seal.