Swissvoice S28 - User Manual

To Next Page

Quick user guide

GET STARTED

Installing the SIM card, memory card and

battery

ATTENTION :

• Risk of swallowing small objects! The SIM card & memory

card can be removed. Small children can swallow them.

• Do not bend or scratch the SIM card. Prevent any contact

with water, dirt or electrical charges.

• Turn off the phone and disconnect the charger before

removing the battery cover.

Remove the battery cover

INTRODUCTION

S28 is a 2G clam shell phone with 2.8 inches display.

S28 is a CARE PHONE with features :

• M4/T4 HAC level

• Loud speaker

• 2M pixel camera

• Built-in large memory

• Talking dialing digits

S28

• Easy charging base

• Talking caller ID name

• Photo speed dial

• SOS button

• SwissVoice Care features

KEYS DESCRIPTION

1 - Earpiece

2 - Main display

3 - Left selection key

4 - Navigation key

5 - Answer/Call key

6 - Photo memory Key

7 - Camera Key

8 - Dialing keypad

9 - Microphone

10 - Right selection key

11 - End / Power key

12 - Torch key

DISPLAY ICONS

External E-Ink Display

Color Display

Missed call

Battery LOW

New message

Earpiece

ampliﬁcation ON

Red – Ring; Green –

Ring & Vibrate

Battery power

Vibrate then Ring

Bluetooth ON

Vibrate only

Roaming

Silence

Signal strength

Headset Plugged in

Note! All the diagrams are for illustrative purposes. It may be

slightly different from the actual unit.

In keeping with our environmental preservation and

compliance commitment, we include Quick Start Guide in

our packaging. For digital copy of user manual and useful

information, please visit our website or contact our Helpline.

www.swissvoice.net

Charge the phone

- Connect the USB plug of the adaptor to the charging

socket (A) or place the device in the cradle (B).

ATTENTION:

• Only use battery, charger and accessories that have been

approved for using with this particular model. Connecting

other accessories may be dangerous and may invalidate the

warranty.

• When charging the battery for the ﬁrst time, it should be

charged for at least 4 hours.

1st USE SETUP

- Long press to power up the phone

to select the desired language > OK

- Input HH:MM > > DD/MM/YYYY > > 12Hr/24Hr >

> Save

( Press Menu > > Settings > Phone > ..... User can

modify the detailed settings )

BASIC OPERATION

Turn the Phone ON/OFF

- Long press

Make a Call

- Enter the number 0…..9 ( Press Clear to delete )

- Press

to dial ( Press H-Free for Handsfree. Press H-Held

for Handset )

- Press

to end the call

A B

Insert the SIM card (required) and the memory

card (optional)

Call from phonebook

- Press > to select the 10 photo memory;

Press Names >

to select the number

- Press

to dial

- Press to end the call

Receive a Call

- Flip up the phone or press to answer

- Press

to end the call

- Place the SIM card in the SIM card holder with the golden

contacts facing down. Close the SIM card metal cover and lock

it.

- To expand the internal storage memory, you can insert

a microSD memory card ( maximum capacity of 32 GB / not

included). Insert the memory card into the slot until it stops as

illustrated.

Insert the battery and replace the battery

cover

- Insert the battery into battery compartment with golden

contacts of the battery facing downwards to the right of the

phone. Press lightly on the top end of the battery until it

snaps into place.

- Replace and secure the battery cover until it clicks into

place.

Adjust the earpiece Tone frequency

- Press Menu > > Settings > Tone Control….

1. Normal frequency

2. Low frequency

3. High frequency

Adjust the earpiece loudness

- During a call, press to adjust the loudness

- According to your need, it can reach the M4/T4 level

ATTENTION :

Excessive exposure to loud sounds may cause hearing damage.

** is the hot key for switching the keypad input

between ABC, Abc, abc & 123.

is the hot key for entering special symbol.

Settings ( Ring tone & Volume )

- Press Menu > > Settings >….

- Under the Settings menu, the following options can also

be accessed

1. Proﬁles

2. Phone ( Setting Date/Time, Languages,.... )

3. Charger LED ( Activate / Deactivate )

4. Tone Control

5. Call settings

6. Security

7. Restore

( Press Menu > > Settings > Proﬁles > General >

Customize..... User can select the Ring tone, Volume and

others )

13 - Camera lens

14 - Torch LED Flashlight

15 - External icons

16 - Loudspeaker

17 - SOS key

18 - Charging contacts

19 - Headset jack

20 - Micro-USB socket

21 - Volume control

(Hearing, Ringer and Audio

Boost )

CALL Log

- Press Menu > > Call Log >…..

1. Missed

2. Dialled

3. Received

- Press to select the desired number

- Press

to dial out

ADD Phonebook contact

- Press Menu > > Phonebook > > Normal >

> Add

1. Name > input the name

2. Number > 0….9

3. Caller ringtone > select ring tone

4. Options > Save

Need help?

Do you have a question about the Swissvoice S28 and is the answer not in the manual?

The Swissvoice S28 is a 2G clamshell mobile phone designed as a "CARE PHONE" with a focus on ease of use and safety features. It boasts a 2.8-inch main display and an external E-Ink display for quick glances at essential information.

Function Description:

The S28 offers basic mobile phone functionalities including making and receiving calls, sending and receiving SMS/MMS messages, and managing a phonebook. Beyond these core features, it integrates several "CARE PHONE" specific functions:

SOS Assistance Button: A dedicated SOS button allows users to dial out to pre-set assistance numbers by long-pressing for 3 seconds. When an assistance call is accepted (by pressing '0' on the recipient's end), the S28 automatically enters handsfree mode. If the call is not accepted, the phone will continue dialing until a connection is made. The user can terminate the call by long-pressing the end call button. This feature requires SOS numbers to be set and an active network service.
Photo Phonebook: This feature allows users to associate photos with up to 10 contacts, making it easier to identify callers. Users can dial out to these contacts by selecting their photo.
Talking Dialing Digits: When numeric buttons are pressed, the S28 announces the corresponding number, aiding users with visual impairments. This feature can be enabled or disabled in the settings.
Talking Caller ID Name: Users can record a name or message for PHOTO phonebook contacts. When an incoming call matches a number in the photo phonebook, the recorded name/message will be announced instead of the standard ring melody.
Intelligent Ringer: To prevent missed calls, the ringer loudness automatically sets to maximum if the same phone number calls a second time within 3 minutes of an initial missed call. Once the call is answered, the ringer loudness reverts to the user-selected volume. This feature can be toggled ON/OFF.
Smart Notification: The phone can send SMS alerts to a designated "Helper" mobile phone number for "MISSED CALL" or "BATTERY LOW" events.
Smart Care: This function sends SMS alerts to a "Helper" mobile phone number for "LACK of PHONE CALL ACTIVITIES" or "LACK of PHYSICAL ACTIVITIES" (detected by key presses, phone open/close, or charging detection).
Torch: A dedicated button allows users to turn the LED flashlight ON/OFF.
Camera: A 2-megapixel camera allows users to take photos.
Multimedia: Includes a gallery for viewing photos, an audio player, a recorder, and an FM radio.

Important Technical Specifications:

Network: Quad-band (850/900/1800/1900 MHz)
Battery: Li-Ion, 3.7 V, 800 mAh
Earpiece Volume: Maximal +35 dB, reaching M4/T4 HAC (Hearing Aid Compatible) level.
Talk Time: Up to 5 hours
Standby Time: Up to 7 days
Dimensions (closed): Approximately 107 x 56 x 20 mm
Dimensions (open): Approximately 200 x 56 x 12 mm
USB Connection: Micro USB
Headset Connection: 3.5 mm jack, 4-conductor (TRRS) phone connector
SAR Values:
- GSM 900 Head: 0.13 / Body: 0.56
- DCS 1800 Head: 0.15 / Body: 0.96
Memory: Built-in large memory, expandable with a microSD card (up to 32 GB, not included).

Usage Features:

User Interface: Features a main color display and an external E-Ink display showing battery status, new messages, and missed calls. The color display shows icons for earpiece amplification, vibration, silence, Bluetooth, roaming, headset, and signal strength.
Keypad: Standard numeric keypad with dedicated keys for navigation, answer/call, end/power, selection keys, photo memory key, camera key, and torch key. Special hotkeys for switching keypad input (ABC, Abc, abc) and entering special symbols.
Charging: Can be charged via a USB plug connected to the adaptor (A) or by placing the device in the charging cradle (B). First-time charging requires at least 4 hours.
Language Selection: Users can select their desired language during the initial setup.
Adjustable Earpiece Tone Frequency: Options for normal, low, or high frequency.
Adjustable Earpiece Loudness: Can be adjusted during a call, reaching M4/T4 levels.
Profiles: Customizable profiles allowing users to select ringtone, volume, and other settings.
Call Log: Access to missed, dialed, and received calls.
Phonebook: Add contacts with name, number, and caller ringtone.
SIM Card Installation: Requires a SIM card for network services.
Memory Card Installation: Optional microSD card for expanding storage.

Maintenance Features:

Battery Management: The battery is rechargeable and replaceable. Users are advised to use only approved batteries, cables, and charging units.
Cleaning: Charging contacts should be kept clean and free of dirt using a dry, soft cloth.
Troubleshooting: The manual provides solutions for common problems such as the phone not switching on, PUK requests, no signal, frozen screen, and charging issues.
Environmental Protection: The device is designed for separate collection and recycling of electronic appliances, aligning with European Union regulations.
Safety Guidelines: Emphasizes avoiding prohibited areas (hospitals, petrol stations), preventing exposure to smoke, dust, moisture, and extreme temperatures, and using only original accessories. It also highlights the importance of keeping a distance from pacemakers and consulting a doctor if wearing a hearing aid. Repairs should only be performed by qualified personnel.