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Swissvoice G50 - User Manual

Swissvoice G50
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INTRODUCTION
G50 is Swissvoice’s new smartphone for seniors. Its many features include:
1 - Easy-to-use interface, with two modes to choose from (Simple and light Android)
2 - Text <=>Speech support for messages, dialling, etc
3 - SOS button
4 - Desk top easy-charging base
PRODUCT DESCRIPTION
1 - Turn ON/OFF the screen;
Power ON/OFF ( Long press )
2 - Volume up key
3 - Volume down key
4 - Front camera
5 - Receiver
6 - Touch screen
13 - Flashlight LED
14 - Headset jack
15 - Main camera
16 - Flash
PACKAGE CONTENT
1. G50 smartphone
2. Easy-charging base
3. Power adaptor with USB cable
4. Instructions manual
GET STARTED
Insert the SIM card (required) and the memory card (optional)
- With the SIM card golden contacts facing down, insert the SIM card into one
of the available slots until it stops as illustrated
- To expand the internal storage memory, you can insert a microSD memory
card (maximum capacity of 64 GB / not included). Insert the memory card into
the slot until it stops as illustrated
Note: Both card slots (SIM1=Micro, SIM2=Micro) support LTE (4G). If nano SIM card is
used, a SIM card adaptor is required ( provided by operator )
ATTENTION:
Risk of swallowing small objects! The SIM card & memory card can be removed.
Small children can swallow them
Do not bend or scratch the SIM card. Prevent any contact with water, dirt, or
electrical charges
Turn off the phone and disconnect the charger before removing the battery cover
Insert the battery
- Insert the battery into battery compartment with golden contacts of the
battery pointing to the top right of the phone
- Press lightly on the bottom end of the battery until it snaps into place
Replace the battery cover
Replace and secure the battery cover until it clicks into place
Instructions Manual
G50
7 - Task manager key (Android mode)
8 - Home key
9 - Back key
10 - Torch sliding switch
11 - Charging contacts
12 - USB connector
17 - SOS button
18 - Speaker
19 - Lanyard hole
5. Battery
6. Battery cover
7. Earphones
Charging your phone
- Place your easy-charging base on a flat surface for more stability
- Plug provided USB cable to the charger on one end, and to a wall mains socket
on the other side
- To charge your phone, simply place it on the charger as depicted
G50 can also be charged as a regular smartphone by plugging the USB cable
directly on the USB connector (12)
ATTENTION:
Only use battery, charger and accessories that have been approved for using
with this model. Connecting other accessories may be dangerous and may
invalidate the warranty.
Getting started guide
**Please read this “Getting Started guide” CAREFULLY before start using your
Swissvoice G50.
**Google account is required for your phone to receive software updates. Please sign
in during phone set up or later.
1. Long press ON/OFF button ( 1 in the figure ) to power up the phone
2. The display will be lighted up
3. Enter the SIM PIN code (Optional : Service provider dependent)
4. Select the desired language
5. Follow the setup wizard steps on the screen
6. When completed, swipe with your finger on the touch screen and press Select Home
icon on page 2, to choose between Simple Smartphone and light Android modes
Simple Smartphone mode offers an extremely easy to use
interface, specifically designed for senior users. Check next
chapter to learn about phone operation in this mode.
Light Android mode presents the user with a simplified
version of a regular smartphone. If you chose this mode,
please read “USING YOUR G50 IN LIGHT ANDROID MODE”.
USING G50 IN SIMPLE SMARTPHONE MODE
When Simple smartphone mode is selected, your G50 will look simpler and easier
to use than a regular smartphone.
Setup Wizard
The first time you select Simple Smartphone mode, you will have the choice to
be guided along the most relevant settings by a Setup Wizard. These are:
a. Click Duration (sets click duration for alphanumeric keyboard and other keys**)
b. Wifi setup (if Wifi internet access is available)
c. Google Account
d. Copy Contacts
e. New Contacts
f. SOS and Support
g. Speed Dial
h. Favorite Contacts
i. WhatsApp
j. Advanced Settings
k. Exit Setup
Once you “Exit Setup”, the wizard is always available under Settings.
** Note all touch-screen clicks are by default long click when using Simple Smartphone
mode. A valid key press should have a confirmation vibration.
Click duration can be changed anytime through the wizard or in Advanced Settings.
Home Screen
1 - Silent / Vibrate only / Normal mode
2 - One Touch Speed Dials
3 - Calls Center
4 - Message Center - SMS, missed calls, WhatsApp, etc.
5 - Pictures Center - View photos and videos, use the camera
6 - Other functions such as Whatsapp, phonebook, applications, settings, etc
7 - Battery level
Turn the Phone ON/OFF
- Long press ON/OFF button (1 in the figure)
- The display will be lighted up. (To turn off the phone: Power Off > Turn off)
Call from the 3 One-Touch speed dials
- Press one of the 3 One-Touch speed dials directly (2 in the figure)
- Press to end the call
Make a call
- Press Call > Dial number > Enter the number 0......9 (Press Del to delete)
- Press to dial
- Press to end the call
Call from phonebook
- Press Call > to search and select the number OR
- Press Call > Search > enter the 1st character of the contact > Search > select
the number
- Press to dial
- Press to end the call
Call Log
- Press Call > Call Log or Phonebook > Call Log to view the call log
- To call back the incoming call number, press the number
Receive a call
- Press to answer
- Press to end the call
Adjust the earpiece loudness
- During a call, press Volume up/Volume down keys - to adjust the loudness
Ringer mode
- In idle mode, press > select the ringer mode between Sound / Silent / Vibrate
Message
- All types of messages (SMS, WhatsApp, missed call, etc...) are consolidated in
Message
- When there is a new message, the button will be highlighted with
a new indication
- To read the message, press on the new items to read the details or press
Read old message......
Write new message
- Message > Write a new message
- Input the sending number by Dial number > Next OR
- Select from existing phonebook with
- Input from Keyboard > Send OR
- Select the pre-defined simple message by Next
Pictures
- Pictures > View Pictures > move to the next......
(Press All images to see all pictures > / to scroll throught them)
Camera
- Pictures > Take a picture > Camera > Capture to take photo or Record to take video
- Remeber to Save or Save and Send the photo......
Phone Book
Options in this menu:
1. View
2. Edit
3. New Contact
4. Call Log
ADD New contact
- Phone Book > New Contact (or Settings > Contacts > New)
- Name > input the name > Next
- Number > input the number > Next......
- Save
- You will be asked if you wish to Add a photo from Images or from Camera.
Press Yes or No and follow the instructions on the screen
EDIT Contact
- Phone Book > Edit (or Settings > Contact > Update)
- Select a contact for editing
- Name > Edit the name > Next
- Number > Edit the number > Next......
- Save (To associate a photo to a contact, go to Settings > Contacts > Photo)
Settings
- Settings > ......
- Under the Settings menu, the following options can also be accessed:
1. Contacts
2. Speed Dial
3. Language
4. Advanced Settings
5. Setup Wizard
6. Premium Service
Edit the 3 One-Touch Speed Dial buttons
- Settings > Speed Dial
- Select the empty button
- Choose the number from contact list ( to next page)
- Add contact to list (Add speed dial photo...... Go to Settings > Contacts > Photo)
Add new contact to Favorite contacts in CALL button
- Settings > Contacts > Favorite
- Select the empty button
- Choose the number from contact list ( to next page)
- Add contact to list (Favorite contacts can be selected by pressing Call)
Click duration
Long press duration for menu buttons and text keyboard can be adjusted to be
faster or slower: Settings > Setup Wizard > Click Duration
Advanced Settings
- Settings > Advanced Settings
- Under the Advanced Settings menu, the following options can also be accessed:
1. Initial setting
2. Contacts
3. Personal Info
4. SOS and Support
5. Android settings
- Ringer melody and Volume
- Wifi
6. Medication Reminder
7. Display & Sound settings
8. .....
Talking Dialling Digits
- While pressing the numeric buttons, G50 will announce the corresponding
number (except when in silent mode)
(To disable this feature, go to Advanced Settings menu > Display & Sound
Settings > Sound Settings......)
SOS Assistance button
- Long press SOS button (17) for 3 seconds to dial out assistance numbers
- G50 will enter handsfree mode automatically
- In parallel, an SMS with geolocation information will be sent to the recipient of this
assistance call and up to other 5 recipients. (To stop the SOS action: Long press CANCEL)
Set SOS number
Make sure the desired phone number exists in the phonebook.
- Settings > Advanced Settings > SOS and Support > SOS number > Select the
numbers...... Save
- An SMS will be sent to the selected numbers to inform them
ATTENTION:
Remember to set the SOS number and inform the recipient
To have SOS function working normally, the network service must be active
Sending SMS may require additional cost!
Torch
To switch on/off the flashlight, slide up or down the torch switch (10) located
on the left-hand side of the phone.
USING YOUR G50 IN LIGHT ANDROID MODE
When light Android mode is selected, your G50 will show a simplified smartphone
interface, with large icons and easy-to-navigate pages.
1 - Google search
2 - Messages
3 - Chrome
4 - Apps area, swipe right/left for more pages
5 - Notification area, drag down to see more details or open configuration
Make a call
Tap on Phone icon on the applications menu
Click on the dial pad icon at the bottom of the screen
Enter the phone number and then click the dial key
Press and hold 0 key if you need to add a (+) sign for international calls prefix
(See Contacts section to dial phonebook entries)
While on communication you can use the icons to activate handsfree, mute,
get the keypad to dial an extension or add another call
To end the call, press on
Answer a call
When a call is received, a pop up window will be shown
Press green ANSWER button to accept or DECLINE to reject
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Summary

Product Description and Getting Started

Device Overview and Components

Identifies and locates external features, ports, buttons, and cameras of the G50 phone.

Initial Setup and Battery Installation

Steps for inserting SIM/memory cards and installing the battery.

Basic Phone Operations

Call and Contact Management

Covers making calls, accessing call logs, managing contacts, and message handling.

System Mode and Data Transfer

Instructions for switching between Android and Simple modes and exporting/importing data.

Notifications and Alerts

Managing the notification bar and setting ringer modes for calls and alerts.

Connectivity and Personalization

Wireless Connectivity

Guides on connecting to Wi-Fi networks and using Bluetooth for device pairing.

Camera and Multimedia

Instructions for using the camera and basic multimedia functions.

Application Management

Details on accessing and managing installed applications on the device.

Device Settings and Configuration

Network and Sound Settings

Configuration options for network connections and audio output.

Display and Security Settings

Customizing screen display properties and securing the device.

Language and Accessibility

Setting device language, input methods, and accessibility features.

Safety, Maintenance, and Support

Troubleshooting and Network Services

Guidance on resolving common issues and understanding network service support.

General Safety Precautions

Important safety guidelines for using the phone, including handling and environmental considerations.

Health and Environmental Information

Information on radiation exposure, battery care, and responsible disposal.

Overview

The Swissvoice G50 is a smartphone designed with ease of use in mind, particularly for seniors, offering two distinct operating modes: "Simple Smartphone" and "Light Android." This dual-mode functionality allows users to choose an interface that best suits their comfort and technical proficiency. The device emphasizes accessibility through features like text-to-speech support, a dedicated SOS button, and an easy-charging desktop base.

Function Description

The G50's core functionality revolves around communication, safety, and simplified access to common smartphone features.

Communication:

The device supports standard call functions, allowing users to make and receive calls. The "Simple Smartphone" mode features three one-touch speed dial buttons on the home screen for quick access to important contacts. Users can also dial numbers directly or select contacts from a simplified phonebook. The phonebook allows for adding new contacts with names, numbers, and even photos for visual recognition. Editing existing contacts is also straightforward.

For messaging, the G50 consolidates all message types (SMS, WhatsApp, missed calls) into a single "Messages" center. This simplifies message management, with new messages highlighted for easy identification. Users can compose new text messages, input recipient numbers directly, or select from their phonebook. The device also supports multimedia messages (MMS) by allowing attachments to text messages.

The G50 includes a "Call Log" to view recent and full call history, enabling users to easily redial numbers or access more options for call records. For those who prefer video communication, the device integrates Google Duo, allowing for video calls to contacts.

Safety Features:

A prominent safety feature is the dedicated SOS button (17). When pressed and held for three seconds, the G50 automatically dials pre-set assistance numbers and activates hands-free mode. Simultaneously, an SMS containing geolocation information is sent to the assistance call recipient and up to five other designated contacts. This feature is crucial for emergencies, providing both direct communication and location sharing. Users are advised to ensure the SOS number is set up correctly in the phonebook and that the network service is active for this function to work reliably.

User Interface and Modes:

The G50 offers two distinct modes:

  1. Simple Smartphone Mode: This mode presents an extremely easy-to-use interface, specifically designed for senior users. It features a simplified home screen with large icons for essential functions like Call, Messages, Pictures, and Speed Dials. A "Setup Wizard" guides users through initial settings such as click duration, Wi-Fi setup, Google Account linking, and contact management. This wizard ensures that even novice smartphone users can configure their device with ease. The default setting for touch-screen clicks in this mode is a long click, with a confirmation vibration for valid key presses, which can be adjusted for faster or slower response.
  2. Light Android Mode: For users who prefer a more traditional smartphone experience but still appreciate simplicity, this mode offers a streamlined version of a regular Android interface. It features large icons and easy-to-navigate pages, including Google search, Messages, Chrome, and an apps area.

Multimedia and Utilities:

The device includes a camera for taking photos and recording videos. Users can switch between normal and selfie modes and access flash settings. The "Pictures" center allows for viewing and organizing photos and videos. The "Gallery" app provides tools for editing and sharing images.

A built-in flashlight can be activated or deactivated using a sliding switch (10) on the side of the phone.

Connectivity:

The G50 supports Wi-Fi and Bluetooth connectivity. Users can easily enable these features from the notification bar or through the "Settings" menu. Wi-Fi allows for internet access, while Bluetooth enables pairing with other devices like headsets.

Customization and Settings:

The "Settings" menu provides comprehensive options for personalizing the phone. Users can adjust language, sound settings (ringer melody, volume for calls, notifications, multimedia), and display settings. The "Advanced Settings" menu offers further customization, including initial setup, personal info management, SOS and support settings, Android settings, medication reminders, and display & sound settings.

Usage Features

Getting Started:

To begin using the G50, users need to insert a SIM card (and optionally a microSD memory card for expanded storage). The device supports two Micro SIM cards and a microSD card up to 64 GB. After inserting the cards and battery, the phone is powered on by a long press of the ON/OFF button (1). A setup wizard then guides the user through language selection and initial configurations.

Making and Receiving Calls:

In Simple Smartphone mode, calls can be initiated directly from the three speed dial buttons, by entering a number via the "Call" menu, or by selecting a contact from the phonebook. To end a call, the red hang-up button is pressed. When receiving a call, a pop-up window appears, and users can press the green "ANSWER" button to accept or "DECLINE" to reject. During a call, the volume can be adjusted using the volume up/down keys (2, 3).

Talking Dialing Digits:

A helpful feature for users with visual impairments is "Talking Dialing Digits." As numeric buttons are pressed, the G50 announces the corresponding number, except when in silent mode. This feature can be disabled in the "Advanced Settings" menu.

Messaging:

To send a message, users navigate to the "Messages" center, select "Write a new message," and input the recipient's number or select from contacts. Messages can be composed using the keyboard or by selecting a pre-defined simple message.

Notifications:

The notification bar at the top of the screen displays information about the phone and installed apps. Dragging down the notification bar reveals pending notifications and quick-access shortcuts to various phone settings, such as Wi-Fi and Bluetooth.

Switching Modes:

Users can switch between "Simple Smartphone" and "Light Android" modes. From Android mode, this is done by clicking "Select Home app" and choosing "Simple Smartphone." From Simple Smartphone mode, users go to "Tools" > "Exit System" > "Select Home app" and choose "Android."

Torch Function:

The flashlight can be easily turned on or off using the dedicated sliding switch (10) on the left side of the phone.

Adjusting Ringer Mode:

In idle mode, users can press the dedicated button to select between Sound, Silent, or Vibrate ringer modes.

Maintenance Features

Charging:

The G50 comes with an easy-charging desktop base. Users simply place the phone on the base as depicted in the manual. Alternatively, the phone can be charged using the provided USB cable plugged directly into the USB connector (12). It is crucial to use only the battery, charger, and accessories approved by the manufacturer to avoid damage and invalidate the warranty.

Battery Care:

To ensure optimal battery life and safety, users are advised to:

  • Use only manufacturer-approved batteries, cables, and charging units.
  • Avoid short-circuiting the battery.
  • Keep battery contacts clean and free of dirt.
  • Replace the battery when its power capacity noticeably decreases, as batteries have a limited service life.
  • If the phone accidentally gets wet, it should be immediately switched off, the battery removed, and the unit allowed to dry completely before powering it on again.

General Device Care:

  • Prevent exposure to smoke, dust, vibration, chemicals, moisture, heat, and direct sunlight.
  • The phone is not waterproof, so it should be kept dry.
  • Only qualified personnel should perform repairs.
  • Keep the phone and accessories out of reach of children.
  • Avoid bending or scratching the SIM card and protect it from water, dirt, or electrical charges.
  • Turn off the phone and disconnect the charger before removing the battery cover.

Troubleshooting:

The manual provides a basic troubleshooting guide for common issues:

  • Phone not switching on: Check if the battery is inserted and charged.
  • PUK request: Contact the service provider if the PUK code is unknown.
  • No signal: Move to a different location or contact the service provider.
  • Functions not working: Some functions require specific service activation; contact the service provider.
  • Screen frozen: Remove the battery for three minutes and try again.
  • No network connection: Contact the service provider.
  • "Insert SIM" message: Ensure the SIM card is correctly installed; contact the service provider if issues persist.
  • Battery not charging/draining quickly: Check if the phone is placed correctly on the charging unit, clean contacts, or replace a defective battery.

Environmental Responsibility:

The device is marked with a symbol indicating that it should be collected separately from household waste for recycling, aligning with European Union regulations for electronic appliance disposal. This encourages users to contribute to environmental protection.

Swissvoice G50 Specifications

General IconGeneral
Body SAR (EU)0.67 W/kg
Head SAR (EU)0.224 W/kg
Extremities SAR (EU)2.226 W/kg
Processor family-
Processor frequency- GHz
Hearing aid compatibilityYes
Screen shapeFlat
Display diagonal5 \
Display resolution1280 x 720 pixels
Form factorBar
Product colorBlack
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
RAM capacity1 GB
Compatible memory cardsMicroSD (TransFlash)
Internal storage capacity16 GB
Rear camera typeSingle camera
Front camera typeNo
Rear camera resolution (numeric)5 MP
Front camera resolution (numeric)0 MP
Talk time (3G)8 h
Battery voltage4.35 V
Battery capacity2700 mAh
Standby time (3G)300 h
4G standardLTE
SIM card typeMicroSIM
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.2
4G bands supported850, 900, 1800, 1900 MHz
SIM card capabilityDual SIM
Mobile network generation4G
Subscription typeNo subscription
USB connector typeMicro-USB B
Headphone connectivity3.5 mm
PlatformAndroid
Operating system installedAndroid 10 Go edition
Weight and Dimensions IconWeight and Dimensions
Depth10.5 mm
Width73 mm
Height143 mm
Weight- g

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