Synology DiskStation DS423 - 5.5 Getting information, help, and service

26
a nd deciding w h a t a c t i o n i s nece ss a ry to fi x t he pro blem .
T he w a rr a n ty d o e s n ot c ov e r t he f o ll ow ing :
R e p l a cemen t or us e o f p a rts n ot m a n u f a c tur ed f or or b y S y n o l o g y or n o n - w a rr a n t ed S y n o l o g y
p a rts
I den t ific a t i o n o f so f tw a r e pro blem sour ce s
I n st a ll a t i o n a nd m a in t en a nce o f a pp lic a t i o n pro g r a m s
I f i t i s de t e r mined t h a t r e p l a cemen t s e rv ice s a r e nece ss a ry , p le a s e c o n t a c t t he l o c a l r e s elle r or
di str ib utor w he r e you pur ch a s ed t he pro d u c t f or f urt he r a ss i st a nce .  S y n o l o g y d o e s n ot prov ide
di r ec t r e p l a cemen t s e rv ice s outs ide N ort h A me r ic a .)
N ot e s :
F or m or e inf or m a t i o n a b out o n S y n o l o g y ’ s w a rr a n ty po licie s , p le a s e r efe r to t hi s a rt icle .
5.5 G e tt ing inf or m a t i o n , hel p , a nd s e rv ice
S y n o l o g y pu bli s he s a w ide r a nge o f support ing d o c u men t a t i o n .
I n K n ow ledge B a s e , you w ill find us ef u l H el p a nd FA Q a rt icle s , a s w ell a s v ide o tutor i a l s , b r e a king
up pro ce ss e s in to h a nd y st e ps .
A l so , you c a n find U s e r ' s G u ide s , S o l ut i o n G u ide s , b ro ch ur e s , a nd W hi t e Pa p e rs . E xp e r ienced
us e rs a nd a dmini str a tors w ill find a n sw e rs a nd g u id a nce in D e v el op e r G u ide s .
G ot a pro blem a nd u n a ble to find t he so l ut i o n in our o ffici a l d o c u men t a t i o n ? S e a r ch h u nd r ed s o f
a n sw e rs b y us e rs a nd support st a ff in S y n o l o g y C o mm u ni ty or r e a ch S y n o l o g y T echnic a l S upport
t h rou gh t he w eb f or m , em a il , or t ele p h o ne .