The REVVL V+ 5G is a mobile device designed for communication, entertainment, and productivity, operating on the T-Mobile network. This user manual provides comprehensive instructions for setting up, personalizing, and maintaining the device, ensuring optimal performance and user experience.
Function Description
The REVVL V+ 5G serves as a versatile smartphone, enabling users to make and receive calls, send messages, browse the internet, and access a wide range of applications. It supports 5G data service, offering faster connectivity for various online activities. The device integrates a camera system for capturing photos and videos, and it includes features for managing contacts, emails, and calendar events. Security features like screen lock, fingerprint sensor, and face unlock are incorporated to protect user data and privacy.
Usage Features
Getting Started:
Upon powering on the device, users are guided through an initial setup process. This includes selecting the phone's language, connecting to a Wi-Fi network, copying apps and data from another device, signing in with a Google Account, setting a screen lock PIN, configuring "Hey Google" for voice assistance, setting up Google Pay, and customizing other preferences like email accounts, font size, and wallpaper. The device supports Nano SIM cards for cellular connectivity, and instructions are provided for proper SIM card insertion. Even without a SIM card, the phone can connect to Wi-Fi and utilize certain features.
Navigation and Interface:
The device features a Home screen where users can access frequently used applications, shortcuts, widgets, and folders. The Status bar at the top displays the phone's status and notification alerts, including icons for Bluetooth, Wi-Fi, network signal, 5G data, airplane mode, alarm, battery status, and NFC.
Navigation is facilitated by three primary buttons:
- Recent Apps button: Allows users to view recently used applications. Thumbnails can be swiped up to remove them from the list, or "Clear all" can be touched to remove all. This button also provides quick access to the Screenshot function.
- Home button: Returns the user to the Home screen from any application. Pressing and holding this button launches Google Assistant for online searches, app opening, or message sending.
- Back button: Navigates back to the previous screen or closes dialog boxes, options menus, or the Notification panel.
- Power key: A quick press locks or lights up the screen. Pressing and holding reveals a pop-up menu with options to power off, restart, or access emergency services. The fingerprint sensor is integrated into the power key.
- Volume keys: Adjust ringtone, call, and media volume. During an incoming call, pressing a volume key mutes the ringtone. When using the camera, these keys can be used to take a photo.
Personalization:
Users can personalize their phone through various settings:
- Language: Choose from multiple supported languages.
- Date & Time: Set the date and time, with options for network-provided time, GPS-provided time, or manual adjustment. Automatic time zone can be enabled or manually selected. A 24-hour format option is also available.
- NFC: Enable Near Field Communication for data exchange with other devices.
- Display: Adjust display settings such as Dark theme for easier viewing in dim light, Night Light to reduce blue light and eye fatigue, and Auto-rotate screen. The manual notes that using the device in landscape mode with polarized sunglasses may cut light from the screen, recommending portrait orientation or removing sunglasses. Wallpapers can be customized using Live Wallpapers, photos from the device, or pre-loaded images.
- Sound: Adjust volume for ringtone, notification, media, call, and alarm. Phone ringtones can be customized, and other sounds related to notification, alarm, dial pad, screen locking, and charging can be adjusted.
- Digital Wellbeing & Parental Controls: Monitor screen time, set time limits for app usage, and manage children's browsing habits.
Applications:
The REVVL V+ 5G comes with a suite of pre-installed applications to enhance productivity and entertainment:
- Call: Make and receive calls, including international and emergency calls. Suggested numbers appear on the dial pad, and contacts can be selected from Favorites, Recents, or Contacts tabs. Users can answer or reject calls, mute ringtones, and send preset messages when rejecting calls.
- Contacts: Manage contacts, including adding, editing, and deleting entries. Contacts can be synchronized with Gmail or other applications. Users can add contacts to Favorites for quick access and share contact information via email, messages, or Bluetooth. Settings allow for profile setup, account configuration, default save locations, display customization, sorting preferences, phonetic name display, and import/export options. Blocked numbers can be managed, and device information can be viewed.
- Messages: Send and receive text (SMS) and multimedia (MMS) messages. Messages are displayed as conversations. Users can compose new messages, add recipients, enter text, attach pictures, videos, audio, or contacts, and send emoticons. Notifications appear in the Status bar for new messages.
- Gmail: Set up and manage email accounts. The setup process guides users through selecting an account type and entering credentials. Options are provided for sending emails, including adding recipients, CC/BCC, subject, content, and attachments. Users can save drafts or discard emails. A "Mobile Signature" can be added to all outgoing emails. For Gmail account setup issues, options like generating an App password or allowing less secure apps are provided. Accessing Gmail through a browser is also an alternative.
- Chrome: Browse the internet.
- Calendar: Keep track of meetings and appointments. Users can view the calendar in Schedule, Day, 3-day, Week, or Month views. New events can be created with details, guests can be invited, and events can be edited or deleted. Event reminders appear in the Status bar.
- Camera: Capture photos and videos. The camera can be accessed from the Home screen or by double-pressing the Power key when the phone is locked. Features include focusing by touching the screen, taking single or burst shots, selecting shot size, applying filters, setting countdown timers, choosing flash modes (Off, Auto, On, Always), switching between front/back cameras, and viewing captured media.
- Photos: View photos and play videos. Media is organized by moments and albums. Users can view individual items, swipe through media, and perform editing actions like rotating, cropping, sharing, deleting, and setting photos as contact photos or wallpapers. Editing options include Enhance, Warm, Cool, Auto Crop, Rotate, Preview, Reset, brightness, contrast, white point, highlights, and various filters. Markup allows for drawing or adding text to images.
- Clock: Set world clocks, alarms, timers, and use a stopwatch. Alarms can be set with repeat options, ringtones, vibration, labels, and integration with Google Assistant Routine. Timers can be set and managed, and the stopwatch function includes lap recording. A Bedtime feature allows silencing the phone and playing soothing sounds, with a wakeup alarm.
- Google applications: The device includes other Google apps like Maps for navigation, YouTube for video streaming, Drive for cloud storage, Duo for video calls, and Files for managing stored data.
- T-Mobile applications: T-Mobile and T-Mobile Play apps are included for downloading software and watching purchased or rented movies and TV shows.
- Play Store: Access the official Android app store to browse, download, update, and manage applications and games.
Security:
The REVVL V+ 5G offers several security features:
- Screen lock: Secure the phone with a pattern, PIN, or password to prevent unauthorized access.
- SIM card lock: Protect cellular data networks by requiring a SIM PIN upon device restart.
- Lock screen preferences: Customize what information is displayed on the lock screen.
- Fingerprint sensor: Unlock the screen, clear notifications, take photos/videos, or answer calls using a registered fingerprint. A pattern, PIN, or password must be set up first.
- Face unlock: Unlock the device using facial data. Similar to the fingerprint sensor, a swipe, pattern, PIN, or password must be set up beforehand.
- Smart lock: Keeps the device unlocked when it is in a safe environment, provided a screen lock is activated.
- Encryption & credentials: View device encryption status and manage stored credentials.
Maintenance Features
Battery Optimization:
To optimize battery life, users can:
- Turn on power saving mode: Activate "Battery saver" in settings.
- Lower screen brightness: Adjust the brightness level in display settings.
- Screen timeout: Select a shorter screen timeout duration in display settings.
Software Updates:
To ensure the device has the latest software, users can:
- Connect to a Wi-Fi network with a strong data connection.
- Ensure the battery is fully charged.
- Check for updates in Settings > System > Advanced > System update.
Troubleshooting:
The manual provides solutions for common issues:
- Incoming calls: Check network connection, subscription status, call forwarding, barred calls, and airplane mode.
- Caller ID: If the caller is not in contacts, subscribe to NameID or note that the caller may have concealed their number.
- Contacts not found: Verify SIM card integrity and proper insertion, and import contacts from the SIM card to the phone.
- Poor call sound quality: Adjust volume, check network strength, and ensure the receiver, connector, or speaker is clean.
- Features not working: Confirm subscription includes the service and if additional accessories are required.
- Cannot dial from contacts: Verify the number is correctly recorded.
- Cannot connect to network/“No service”: Move to a different location, verify network coverage, check SIM card validity, ensure airplane mode is off, and enable roaming if outside the T-Mobile network.
- Cannot connect to internet: Check cellular data service availability, phone settings (Cellular Data enabled or Wi-Fi connected), network coverage, and try connecting later.
- Invalid SIM card: Ensure correct insertion, check for chip damage, and verify SIM card service matches the network.
- Cannot make outgoing calls: Verify valid number dialed, check international codes, confirm network connection, check subscription status, and ensure outgoing calls are not barred.
- Phone cannot be switched on: Charge the phone for at least 10 minutes to ensure minimum battery power.
- Phone unresponsive: Force restart by pressing and holding the Power key.
- Phone turns off by itself: Check for accidental Power key presses, battery charge level, and consider a factory reset (after backing up data).
- Phone cannot charge properly: Use the proper charger, ensure the battery is not completely discharged, and charge under normal temperature conditions.
- Cannot add a contact: Check if the SIM card contact list is full and save files to the phone if necessary.
- Callers cannot leave voicemail: Contact network carrier for service availability and set up voicemail.
- Cannot access voicemail: Verify T-Mobile's voicemail number is correctly entered and try again later if the network is busy.
- Cannot send/receive MMS: Check phone storage, contact customer care for service availability and MMS parameters, verify server center number/MMS profile, and try a new messaging string if the current one is at its limit.
- SIM card PIN locked: Contact customer care for the PUK code.
- Cannot connect phone to computer: Install Smart Suite, check USB driver installation, verify Smart Suite Agent activation, check USB debugging checkbox, ensure computer meets Smart Suite requirements, and use the correct cable.
- Cannot download new files: Check for sufficient phone storage, select microSD card for storage, and check subscription status.
- Phone not detected via Bluetooth: Ensure Bluetooth is turned on and the phone is visible to other users, and that devices are within detection range.
- Battery drains too fast: Follow complete charge time, allow 10 minutes after partial charge for accurate indication, adjust screen brightness, extend email auto-check interval, update news/weather manually, exit background apps, and deactivate Bluetooth, Wi-Fi, or GPS when not in use.
- Phone becomes warm: This is normal during prolonged use of complex applications; the phone will return to normal temperature after use.
- Cannot use phone after factory reset without Google Account credentials: Enter original Google Account credentials or complete account recovery procedures.
- Phone doesn't ring: Ensure Do Not Disturb mode is not activated and adjust volume using the Volume key.
The manual emphasizes the importance of reading safety information, including:
- Hearing protection: Avoid listening at high volumes for long periods.
- Privacy: Respect local laws regarding taking photographs and recording sounds.
- Legal Information: Access legal materials through the phone's settings.
- Regulatory Information (e-label): View regulatory information like FCC ID on the device.
- FCC Compliance: Information on device compliance with FCC rules, including potential for harmful interference and acceptance of interference.
- Hearing Aid Compatibility (HAC): Details on the device's compatibility with hearing aids and cochlear implants, noting that results may vary and advising consultation with a hearing health professional.
- SAR (Specific Absorption Rate): Information on RF exposure limits set by the FCC, with instructions on how to find SAR values for the device.
- Battery and Accessories: Precautions for battery use, including warnings against opening, disassembling, short-circuiting, burning, or exposing to hazards. It also specifies that only recommended batteries and accessories should be used.
- Recycling Information: Instructions for proper disposal of the device and batteries, with contact information for Recycle Customer Support and links to recycling programs.
- Chargers: Operating temperature range for chargers and a note about electrical specifications in different jurisdictions.
This comprehensive guide ensures users can effectively utilize and maintain their REVVL V+ 5G, promoting a safe and satisfying mobile experience.