7www.tabletopchefs.com
GUARANTEE & CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If despite all
care, damage has occurred during production or transportation, please return the
device to the point of purchase. In addition to statutory legal rights, the purchaser
has an option to claim under the terms of the following guarantee: For the pur-
chased device we provide 1 years warranty on components only, commencing
from the day of sale. If you have a defective product, you should reach out direct-
ly to the point of purchase.
Defects that arise due to improper handling of the device and malfunctions due to
interventions and repairs by third parties or the fitting of non-original parts are
not covered by this guarantee. Always keep your receipt, without the receipt you
can't claim any form of warranty. Damage caused by not following the instruction
manual will lead to a void of warranty, and if this results in consequential damag-
es, we will not be liable. Neither can we be held responsible for material damage
or personal injury caused by improper use if the instruction manual is not properly
followed. Damage to accessories does not mean free replacement of the whole
appliance. In such cases, please contact our service department. Defects to con-
sumables or parts subjected to wear, cleaning and maintenance or the replace-
ment of said parts are not covered by the warranty and if replacements are
needed, they must be paid for by the purchaser.
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