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Troubleshooting
Q: Why will the speaker not turn on?
A: Please recharge it and make sure it has enough power.
Plug the unit into a charger and see if the LED indicator
becomes solid red.
Q: Why can’t I pair this speaker with other Bluetooth
devices?
A: Please check the following:
• Your Bluetooth device supports the Bluetoothproles listed
in the Specications section.
• The speaker and your device are next to each other
(within 3 feet / 1 meter).
• The speaker is in pairing mode with the Bluetooth
indicator ashing.
• Reboot your Bluetooth device or the speaker.
Q: I’ve connected and paired my Bluetooth device, but I
can’t hear any music from the speaker?
A: Please check the following:
• Your sound system is correctly connected to the speaker.
• The music volume is at an audible level on both your
Bluetooth device and speaker.
• Your Bluetooth device is playing music.
Care and Maintenance
• Keep the speaker away from heat and humidity. Do not
put the product under direct sunlight or hot areas. High
temperatures will shorten the lifespan of the speaker,
battery, and / or the internal circuit board.
• Do not try to take the product apart. It may cause serious
damage.
• Do not drop or knock your speaker on hard surfaces as it
may damage the interior circuitry.
• Do not use chemicals or detergents to clean the product.
• Do not scrape the surface with sharp objects.
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