Tapworks AD10 - Excessive Salt Usage; Low Water Level in Cabinet; High Water Level in Cabinet; Water Running Down the Overflow

Troubleshooting (cont)
18
Please Remember – Only use Tablet or Pellet Salt in Your Softener!
Checklist Solution
PROBLEM: Excessive Salt Usage
1 Check the Hardness.
1 Reduce the unit setting if incorrect. p11
PROBLEM: No Water in Cabinet or Very Low
1 This is quite normal. Unlike
1 No action necessary.
conventional water softeners only a
few inches of water is at the bottom
of the cabinet.
PROBLEM: High Water Level in Cabinet
1 Is the water level in the salt
1 Initiate an immediate regeneration. p14
cabinet high?
If the problem does not return,
there is nothing wrong.
PROBLEM: Water Running Down the Overflow
1 Is the water level in the salt
1 If yes, bypass the water softener and p6
cabinet high?
call for service.
PROBLEM: Water Running Down the Drain Line Constantly
1 Is the unit in regeneration mode?
1 If yes, wait until it finishes, check p11/12
the present time and regeneration
time settings and adjust if incorrect.
2 Does an error code appear, eg.
2 Check all electrical connections p9
“ERR 01” are secure. Turn the power off for ten
seconds, and then switch back on.
Important Note: If the problem persists bypass the softener and call for service
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Checklist Solution
PROBLEM: Electronic Faceplate
1 Is the faceplate blank?
1 Check the power is turned on and p9
all conections are secure.
2 Is the display stuck on one function?
2 Turn the power off for ten seconds
and then switch back on.
3 Does an error code appear,
3 Check all the connections are secure. p15
eg. “ERR03”
Turn the power off for ten seconds.
and then switch back on.
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