Tapworks AD11 - User Manual

User and Installer Handbook
Tapworks Softener Models Ultra 9, AD11 & AD15
Thank you for choosing Tapworks to supply your
soft water. We are confident that you will be
pleased with your purchase and would encourage
you to read this installation and instruction
handbook thoroughly to ensure maximum
performance from your water softener.
If you should experience any difficulty with your water
softener, please refer to the problem solving checklist at
the back of this handbook. This will help to prevent
unnecessary callouts.
For service, support or technical advice
please call our service desk on 0870 429 9019.
Please
retain this
handbook for
future
reference

Tapworks AD11 Specifications

General

Brand	Tapworks
Model	AD11
Category	Water Dispenser
Language	English

Summary

Installation of Your Water Softener

Planning and Siting the Installation

Guidance on positioning, space, and local regulations for optimal installation.

Freezing Protection

Electrical Requirements

Specifies the necessary electrical supply and transformer usage.

Pressure Requirements

Outlines required water pressure and necessary adjustments.

Flow Rate Requirements

Installation Warnings

Alerts to potential damage from failure to meet installation standards.

Step-by-Step Plumbing Guide

Fit the Bypass Kit

Instructions for installing the bypass kit and setting valve positions.

Setting Up the Water Softener

LCD Display and Controls Overview

Recharge Pattern System

Programming the Water Softener

Set the Present Time

Water Hardness Calculation

Advanced Programming Features

Setting Additional Features

Set the Recharge Time

Diagnostic Data Transfer

Using the Diagnostic System

Final Installation Steps

Installer Checklist and Advice

Final checks and recommendations for the installer.

Filling the Salt Cabinet

Correct procedure for adding salt to the softener.

AD11;AD15 Setting Up

AD11;AD15 Display and Controls

AD11;AD15 Recharge System Explained

AD11;AD15 Programming

AD11;AD15 Set Present Time

AD11;AD15 Water Hardness Setting

AD11;AD15 Advanced Programming

AD11;AD15 Set Recharge Time

AD11;AD15 Diagnostics

AD11;AD15 Diagnostic Transfer Procedure

AD11;AD15 Installation Completion

AD11;AD15 Installer Final Checks

Final checks for AD11/AD15 installation before client handover.

AD11;AD15 Salt Filling Procedure

Correct method for filling salt into AD11/AD15 units.

Problem Solving

Hard Water Issues Troubleshooting

Steps to resolve hard or intermittently hard water problems.

Excessive Salt Usage Troubleshooting

Steps to identify and fix issues causing high salt consumption.

No Water Supply Troubleshooting

Solutions for issues preventing water flow from the softener.

High Water Level in Cabinet

Incorrect Recharge Time Troubleshooting

Addressing problems with the unit recharging at the wrong time.

Drain Line Issues Troubleshooting

Solutions for continuous water flow down the drain line.

Low Recharge or Salt Usage Troubleshooting

Diagnosing lack of recharge or minimal salt consumption.

Electronic Faceplate Error Diagnosis

Troubleshooting blank displays, stuck functions, and error codes.