Fault Possible cause Solution
Lid difcult to close
The cover’s sealing gasket is not
properly seated.
Fit the sealing gasket correctly.
The safety valve is sticking out.
Press the safety valve down gently
so that it stays inside.
The cover’s sealing collar is not
tted correctly.
Turn the cover so that the collar
faces outward.
Lid difcult to open
There is pressure inside the pot.
Use the steam release valve to
reduce the internal pressure. Open
the lid once all pressure has been
released.
The safety valve is jammed
sticking out.
Press the safety valve down gently
so that it stays inside.
Steam escaping from the
edge of the lid
The cover’s sealing gasket has
not been tted.
Fit the cover’s sealing gasket.
The sealing gasket is damaged.
Replace the sealing gasket.
Contact the Technical Support
Service.
There are food remains on the
cover’s sealing gasket.
Clean the sealing gasket.
The lid has not been closed
correctly.
Open the lid and close it again.
Steam escaping through
the safety valve
There are food remains on the
safety valve’s silicone seal.
Clean the silicone seal.
The safety valve’s silicone seal
is worn.
Replace the safety valve’s silicone
seal. Contact the Technical
Support Service.
The safety valve does
not rise
There is not enough food or
water inside the removable pot.
Add water or food depending on
the recipe.
The lid’s locking catch is
blocking the safety valve. The lid
has not been closed correctly.
Close the lid fully.
Steam continuously
escaping through the
release valve
The steam release valve knob is
not in the ‘Seal’ position.
Turn the knob to the ‘Seal’
position.
Pressure control failure.
Contact the Technical Support
Service.
The display shows the
message “Lid”
The lid is open or not in the
correct position for the selected
program.
Close the lid in order to cook.
The display shows the
message “E1”
The lower temperature sensor is
damaged.
Contact the Technical Support
Service.
The display shows the
message “E2”
Temperature sensor short
circuited.
Contact the Technical Support
Service.
The display shows the
message “E3”
Temperature sensor overheated.
Temperature above 200ºC.
Contact the Technical Support
Service.
The display shows the
message “E4”
Faulty pressure switch, the
temperature is below 80ºC.
Contact the Technical Support
Service.