SD Card Storage Data Reference
Video recording Resolution
1920 X1080(30fps)
Photo
4GB Micro SD
34min
2720 photos
8 GB Micro SD 16 GB Micro SD 32 GB Micro SD
68min 136min
272min
5440 photos 10880 photos 21760 photos
Notice:
The recorder can support the up to maximum 32GB MicroSD card. Please use a genuine
microSD card to ensure the recording quality and reliability. Files maybe lost or damaged
when using non-genuine (imitation cards). TCAT is not responsible for any case caused by
usage of non-genuine micro SD card. Please ensure to use minimum speed of“CLASS 10”
microSD cards.Never eject the memory card while recording. This will damage the card.
Basic Trouble-shooting
Please try the following solutions when facing any issues.
Solution
①Start the Wi-Fi on the recorder;
②Change “APP permissions” in setting on mobile phone;
③Uninstall the APP and then reinstall again. Pay attention when the APP
asks for permission notice.
Issue
Unable to connect
to recorder via
mobile APP
Cannot record
video or audio
①Ensure the microSD card is a Class 10 High speed card. Also, please
reformat the card and try again.
②Change the resolutions to lower setting.
③Confirm the microSD is inserted correctly. Ensure the “click” sound is
heard upon insertion.
④Delete the old unused files on the memory card to clear up the memory
space.
Bad quality videos
①Change the resolutions to higher setting.
②Ensure protective film on camera lens is removed.
③Ensure the camera lens and the windscreen is clean.
Device works well
but buttons not work
①Press the RESET button with a needle to reset the factory default settings
②Restart the device.
③RESET the device. Take note when using the RESET button as this operation
may lead to the loss of data. Eject the microSD card before resetting the recorder.
Video noise or
stuttering video
playback on PC
Try to use another video software player to play the videos when the videos
are not smooth. Try to use a better loudspeaker if there is any noise in the
videos.
Video noise or
stuttering video
playback on mobile
APP via WIFI
①Ensure mobile phone is close to the recorder in order to have a strong WIFI
connection.
②Set and decrease the preview resolutions on mobile phone
③Use a higher spec mobile phone (higher speed) to connect and playback the
videos.
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