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TCL 10 Pro User Manual

TCL 10 Pro
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99
• Contact your network carrier to check service availability and
MMS parameters.
• Verify the server center number or your MMS profile with your
carrier.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network carrier to obtain the PUK (Personal
Unblocking Key) code.
I can't connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s not working,
try another USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File
Transfer from www.android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient phone storage space for your
download.
• Select the microSD card as the location to store downloaded files.
• Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users.
• Make sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
• Make sure that you follow the complete charge time (minimum
120 minutes).

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TCL 10 Pro Specifications

General IconGeneral
Color nameForest Mist Green
Form factorBar
Product colorGreen
Panel typeAMOLED
Pixel density398 ppi
Display diagonal6.47 \
Display brightness986 cd/m²
Display resolution1080 x 2340 pixels
Native aspect ratio19.5:9
High Dynamic Range (HDR) supportedYes
Processor cores2
Processor model675
Processor familyQualcomm Snapdragon
Coprocessor cores6
Processor frequency2 GHz
Coprocessor frequency1.7 GHz
User memory103 GB
RAM capacity6 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size256 GB
Internal storage capacity128 GB
Flash typeLED
Digital zoom10 x
Rear camera typeQuad camera
Front camera typeSingle camera
Maximum frame rate960 fps
Video recording modes720p, 1080p, 2160p
Rear camera pixel size0.8 µm
Front camera pixel size0.9 µm
Rear camera aperture number1.79
Third rear camera pixel size1.12 µm
Second rear camera pixel size1 µm
Video capture resolution (max)3840 x 2160 pixels
Rear camera resolution (numeric)64 MP
Front camera resolution (numeric)24 MP
Third rear camera aperture number2.2
Fourth rear camera aperture number1.8
Second rear camera aperture number2.4
Rear camera field of view (FOV) angle79 °
Front camera field of view (FOV) angle79.6 °
Third rear camera resolution (numeric)5 MP
Fourth rear camera resolution (numeric)2 MP
Second rear camera resolution (numeric)16 MP
Third rear camera field of view (FOV) angle83 °
Second rear camera field of view (FOV) angle123 °
4G standardLTE
3G standardsHSPA+, UMTS
SIM card typeNanoSIM
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version5.0
SIM card capabilityDual SIM
Mobile network generation4G
Subscription typeNo subscription
USB version2.0
USB connector typeUSB Type-C
Headphone connectivity3.5 mm
Video call-
PlatformAndroid
Virtual assistantGoogle Assistant
App distribution platformGoogle Play
Operating system installedAndroid 10.0
Talk time (3G)28 h
Battery capacity4500 mAh
Standby time (3G)528 h
Continuous audio playback time56 h
Continuous video playback time15.1 h
Weight and Dimensions IconWeight and Dimensions
Depth9.2 mm
Width72.4 mm
Height158.5 mm
Weight177 g

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