TCL 40XE 5G User Manual

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My phone can't receive incoming calls
• Make sure that your phone is switched on and connected to a network (check for
overloaded or unavailable network).
• Check your subscription status with your carrier (credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in Airplane mode.
The caller’s name/number doesn't appear when a call is received
• Check that you have subscribed to this service with your carrier.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the Volume key.
• Check the network strength. Move to a location with stronger signal strength.
• Make sure that the receiver, connector and speaker on your phone are clean.
I can't use the features described in the manual
• Check with your carrier to make sure that your subscription includes this service.
• Make sure that this feature doesn't require a TCL accessory.
When I select a number from my contacts, the number can't be dialled
• Make sure that you have correctly recorded the number in your contacts.
• Make sure that you have selected the country code when calling an international
number.
I can't add a contact
• Make sure that your SIM card contacts are not full; delete some contacts or save
the contacts to the phone.
My callers can't leave messages on my voicemail
• Contact your network carrier to check service availability.

TCL 40XE 5G Specifications

General

Display Size	6.56 inches
Resolution	720 x 1612 pixels
Processor	MediaTek Dimensity 700
RAM	4GB
Storage	64GB
Front Camera	8 MP
Battery Capacity	5000 mAh
Operating System	Android 13
Network Technology	GSM / HSPA / LTE / 5G
Status	Available
Build	Glass front, plastic frame, plastic back
SIM	Nano-SIM
Type	IPS LCD
CPU	Octa-core (2x2.2 GHz Cortex-A76 & 6x2.0 GHz Cortex-A55)
GPU	Mali-G57 MC2
Main Camera Features	LED flash, HDR, panorama
Main Camera Video	1080p@30fps
Selfie Camera Video	1080p@30fps
Loudspeaker	Yes
3.5mm jack	Yes
Bluetooth	5.1, A2DP, LE
Positioning	GPS, GLONASS, GALILEO, BDS
NFC	No
Radio	FM radio
USB	USB Type-C 2.0
Sensors	Fingerprint (side-mounted), accelerometer, proximity, compass
Charging	18W wired
Rear Camera	2 MP
Announced	2023
Chipset	MediaTek MT6833 Dimensity 700
WLAN	Wi-Fi 802.11 a/b/g/n/ac, dual-band
Colors	Black
Dimensions	164.5 x 75.2 x 8.9 mm (6.48 x 2.96 x 0.35 in)