TCL 40XE 5G User Manual

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I can't access my voicemail
• Make sure that your carrier’s voicemail number is correctly entered in "Voicemail
number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone storage as it might be full.
• Contact your network carrier to check service availability and MMS parameters.
• Verify the server centre number or your MMS profile with your carrier.
• The server centre may be swamped. Try again later.
SIM card PIN locked
• Contact your network carrier to obtain the PUK (Personal Unblocking Key) code.
I can't connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s not working, try another
USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it supports MTP mode. If you
are using a Mac, make sure to install Android File Transfer from www.android.
com/filetransfer/.
I can't download new files
• Make sure that there is sufficient phone storage space for your download.
• Select the microSD
TM
card as the location to store downloaded files.
• Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users.
• Make sure that the two phones are within Bluetooth’s detection range.
The battery drains too fast
• Make sure that you follow the complete charge time (minimum 150 minutes).
• After a partial charge, the battery level indicator may not be exact. Wait for at
least 20 minutes after removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.

TCL 40XE 5G Specifications

General

Display Size	6.56 inches
Resolution	720 x 1612 pixels
Processor	MediaTek Dimensity 700
RAM	4GB
Storage	64GB
Front Camera	8 MP
Battery Capacity	5000 mAh
Operating System	Android 13
Network Technology	GSM / HSPA / LTE / 5G
Status	Available
Build	Glass front, plastic frame, plastic back
SIM	Nano-SIM
Type	IPS LCD
CPU	Octa-core (2x2.2 GHz Cortex-A76 & 6x2.0 GHz Cortex-A55)
GPU	Mali-G57 MC2
Main Camera Features	LED flash, HDR, panorama
Main Camera Video	1080p@30fps
Selfie Camera Video	1080p@30fps
Loudspeaker	Yes
3.5mm jack	Yes
Bluetooth	5.1, A2DP, LE
Positioning	GPS, GLONASS, GALILEO, BDS
NFC	No
Radio	FM radio
USB	USB Type-C 2.0
Sensors	Fingerprint (side-mounted), accelerometer, proximity, compass
Charging	18W wired
Rear Camera	2 MP
Announced	2023
Chipset	MediaTek MT6833 Dimensity 700
WLAN	Wi-Fi 802.11 a/b/g/n/ac, dual-band
Colors	Black
Dimensions	164.5 x 75.2 x 8.9 mm (6.48 x 2.96 x 0.35 in)