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7 FAQ
No power
• Make sure the AC power cord and AC input connector are
connected properly.
• Make sure there is power supply.
• Make sure the Soundbar has turned on.
No sound
• Make sure the audio cable is connected to the Soundbar
and your device.
• Make sure you have selected the correct source.
• Press up button to increase the volume level.
• Make sure the Soundbar is not muted.
Low voice
• Use the Remote Control to adjust the volume.
The Remote Control does not work.
• Make sure you have selected the correct source.
• Make sure the distance of Remote Control and the
Soundbar is within operational range.
• Make sure the battery is correctly inserted and is working.
• Make sure the Remote Control is close to the Remote
Control sensor of the Soundbar.
I hear distorted sound.
• Make sure all cables are properly connected.
• Make sure you have selected the correct source.
• Make sure the TV is muted if you play audio from the TV.
I cannot nd the Bluetooth name of this Soundbar on my
Bluetooth device.
• Make sure the Bluetooth function is activated and led
blink quickly. If the led is always on, long press Remote
bluetooth button to make the led fast blink.
• Make sure the Soundbar has paired with your Bluetooth
device.
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