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• Make sure that this feature doesn't require an TCL
accessory.
I can't add a contact
• Make sure that your SIM card or tablet have
enough space; long press a contact from Contacts
list to delete some contacts.
I can't send and receive MMS
• Check your tablet storage as it might be full.
• Contact your network operator to check service
availability and MMS parameters.
• Verify the server center number or your MMS
profile with your operator.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
(Personal Unblocking Key) code.
I can't connect my tablet to my computer
• Check to make sure the USB port is not broken.
If it’s not working, try another USB port on your
computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it
supports MTP mode. If you are using a Mac, make
sure to install Android File Transfer from www.
android.com/filetransfer/.
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