TECLABEL DT039-50 - User Manual

Questions and Answers

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Taylor JohnsonAug 18, 2025
Why is my TECLABEL Printer not printing?
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  jeremytateAug 18, 2025
  If your TECLABEL Printer is not printing, first ensure the interface cable is securely connected. If you're using a serial port, the cable should be pin-to-pin connected; if it's not, replace it. Verify that the serial port settings match between your host device and the printer. Also, confirm that the correct printer port is selected in the Windows driver. For Ethernet connections, check that the IP address, subnet mask, and gateway are properly configured.
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Mark HoffmanAug 21, 2025
How to fix a TECLABEL Printer with no response?
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  Jamie CruzAug 21, 2025
  If your TECLABEL Printer shows 'No response', start by turning on the power switch. Check if the green LED on the power supply is lit; if not, the power supply may be broken. Ensure both power connections—from the cord to the supply and from the supply to the printer—are securely connected.
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Jim JacksonAug 23, 2025
What to do if my TECLABEL DT039-50 has a paper jam?
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  websterdakotaAug 23, 2025
  If your TECLABEL Printer is displaying a 'Paper Jam' error, there are several possible causes. First, the gap/black mark sensor sensitivity might not be set correctly, so try calibrating it. Ensure the label size is set accurately in your labeling software. Finally, check for and remove any labels stuck inside the printer mechanism near the sensor area.
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Steven GravesAug 26, 2025
How to improve print quality on my TECLABEL Printer?
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  Ian ThomasAug 26, 2025
  If your TECLABEL Printer is producing poor print quality, ensure the top cover is completely closed and latched properly on both sides. Verify that the correct 24V DC power supply is connected. Reload the supply to ensure it's correctly positioned. Clean the print head if there's dust or adhesive buildup. Adjust the print density and speed settings. Finally, run a self-test to check the print head pattern for any missing dots.
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Caleb LawsonAug 28, 2025
Why is my TECLABEL DT039-50 Printer continuously feeding labels?
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  Stephen SmithAug 28, 2025
  If your TECLABEL Printer is continuously feeding labels, the printer settings may be incorrect. Please initialize the printer and perform gap/black mark calibration.
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Brian JenkinsAug 30, 2025
How to fix 'No Paper' error on TECLABEL DT039-50?
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  higginsangelaAug 30, 2025
  If your TECLABEL Printer displays a 'No Paper' error, first supply a new label roll. If that doesn't resolve the issue, ensure the label roll is installed correctly by referring to the user's manual. Also, calibrate the gap/black mark sensor.
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Bridget CrawfordSep 1, 2025
What causes a cutter error on a TECLABEL Printer?
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  Michael MillerSep 1, 2025
  If your TECLABEL Printer shows a 'Cutter Error', first remove any jammed labels. Ensure the media thickness is equal to or less than 0.19mm. If the problem persists, the cutter or cutter driver circuit board may be damaged and need replacement.
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Samuel LewisSep 3, 2025
Why is my TECLABEL DT039-50 not printing on the label?
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  Dr. Brittany Hughes PhDSep 3, 2025
  If your TECLABEL Printer isn't printing on the label, make sure the label is loaded correctly by following the media loading instructions.
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Logan SantiagoSep 6, 2025
How to resume printing on my paused TECLABEL DT039-50 Printer?
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  Anna CampbellSep 6, 2025
  If your TECLABEL Printer is paused, press the FEED button to resume printing.
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Jennifer ColeSep 8, 2025
What does 'Head Open' mean on my TECLABEL DT039-50 Printer?
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  Matthew GreenSep 8, 2025
  If your TECLABEL Printer displays 'Head Open', close the top cover completely.