PROVASET T3LPF REV.20210610
9999
15. GUARANTEE
This warranty is valid for contracts between Tecna Srl and companies and/or professionals holding VAT number
(B2B) and only for the Client to whom the transport document (DDT or accompanying invoice) is issued by Tecna Srl.
Tecna Srl warrants its products for12 (twelve) months from the date of delivery against manufacturing defects and
defective components.
The delivery date shall be that of the transport document (DDT or the accompanying invoice) issued by Tecna Srl at
the time of delivery to the customer or to the carrier in-charge for the delivery.
The terms of this warranty do NOT apply to the sale of the spare parts and/or consumables which are subject to
wear and tear.
The initial time period of the warranty of the whole instrument implies the end of the warranty even for all the parts
eventually replaced during the warranty period, regardless of the time of implementation.
Only Tecna srl is authorized to perform repairs on the instruments under warranty: intervention by unauthorized
personnel, as well as tampering to the warranty seal, shall terminate the said warranty.
Warranty repairs shall be carried out in the Headquarters of Tecna Srl.
Any requests for repairs on the customer’s site shall be evaluated by Tecna Srl each time, and, in case of acceptance
according to the current pricelist.
During the warranty period, parts and/or components that are not correctly functioning due to manufacturing
defects, defective components and/or improper assembly of parts shall be replaced or repaired free of charge.
The evaluation on whether to proceed with a replacement or a repair is the sole responsibility of Tecna Srl.
The hours of work required for warranty service will also be provided free of charge.
The customer, following a written authorization by Tecna srl, will have to deliver the equipment properly packed in
its original packaging, to the courier sent by Tecna srl for pick-up. The freight will be paid by Tecna Srl but will be
charged back to the customer, if the necessary maintenance does not fall within the terms of this warranty.
The following are always excluded from the warranty:
• consumable parts that are subject to wear and tear or which may require replacement due to the normal
use of the instrument during the warranty period such as, but not limited to: valves and/or their valve
• damages caused by transport, due to wrong or improper installation, improper handling, carelessness
or incapability to use, tampering by unauthorized persons and any other causes within Tecna Srl control;
•
indicated;
•
•
• -
quake, weather events (e.g. lightning), strikes, acts of vandalism, riots, unrests, thefts etc.;
• damages or malfunctions due to irregularities or anomalies in the mains supply (blackouts, power surges
interference, etc.) or any other local power equipment;
• damages resulting from the misuse, repairs or maintenance activities performed by unauthorized person-
nel or use of non-original materials, damages due to use of corrosive materials for cleaning or otherwise
that may damage the mechanical, electrical or electronic parts;
• damages or malfunctions caused by the installation of programs, software or operating systems or parts
thereof or virus attacks that may damage or interfere with the operation of the operating system and soft-
ware management of the instrument, in particular but not limited to installation via USB sticks, ethernet
network or through other interconnecting systems;
• in general, all the damages that may be caused by the Customer or personnel authorized by him to operate
the instrument, that is due to incorrect use of the instrument and/or against the instructions received or
written in the instruction manual supplied with the instrument.
The applicability or otherwise of the warranty is the sole responsibility of Tecna Srl.
Tecna Srl is not liable for eventual costs or damages caused by the machine downtime and is not liable for any direct
or indirect damages resulting from the incorrect functioning of the supplied products or their use.
For any dispute that should arise in connection with the execution or interpretation of this warranty the court of
Modena shall be exclusively competent.
The applicable law shall be the Italian law.
Revision 01/01/2015
Tecna Srl
Represented By: GTEK AUTOMATION Lake Forest, CA 92630 Ph. 949-680-4242 www.gtek-automation.com
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