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EN
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If you have any product problems or queries call our Customer Relations Team rst for
expert help and advice:
Helpline: 1-800-418-3325
or contact us via our web site: www.t-fal.ca
Problems Causes Solutions
The fries are not
crunchy enough.
You are not using a potato
variety that is recommended
for chips.
Choose a potato variety that is
recommended for fries such as Yukon Gold
or Russet potatoes.
The potatoes are insuffciently
washed and/or not completely
dried.
Wash potatoes for a long time to remove
the starch, drain and dry very thoroughly
before cooking. They must be completely
dry.
The fries are too thick.
Cut them more thinly. The maximum chip
dimensions are 13 mm x 13 mm.
There is not enough oil.
Increase the amount of oil
(see cooking
table p. 13 to 14).
The filter is clogged. Clean the filter.
The fries break
during cooking.
The quantity is too large.
Reduce the amount of potatoes and adjust
the cooking time.
The food stays on
the edge of the
pan.
The pan has too much food.
Comply with the maximum quantities
shown
on the cooking table.
Put the turn-over ring in place.
Reduce the amount of food.
Max level exceeded. Reduce the quantities.
Cooking liquids
have leaked into
the
base of the
appliance.
Faulty pan or paddle.
Check that the paddle is correctly posi-
tioned, otherwise call the customer Helpline
below.
The max level has been
exceeded.
Observe the max level.
Do not use ActiFry for making recipes with
a high liquid content.
The LCD screen
does not work.
The appliance is not plugged
in.
Plug the appliance in.
The lid is open. Close the lid.
The LCD displays
shows «Er» (error).
The appliance is not
functioning correctly.
Unplug the appliance, wait for 10 seconds,
plug the appliance in again and press
button. If the LCD screen still shows Er, see
the table of error codes p.17.
The appliance
is abnormally noisy.
You suspect there is a problem
in the way the appliance
motor is working.
Call the customer Helpline below.
TABLE OF ERROR CODES: ER.
ENVIRONMENT PROTECTION FIRST !
i Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
Er. 1 or 2 The fan is not working.
Check that all removable parts are
fitted and correctly positioned (bowl
ventilation output grid and removable
filter, pan, lid).
Check that there are no foreign items
in the removable parts.
After checking that there are no foreign
items in the ventilation outlets, if
the fault persists, call the customer
Helpline.
Er. 3
This error may appear if the
appliance has been stored
for a
long time at too low a
temperature.
Leave the appliance at an ambient
temperature of more than 15°C for one
hour before starting it up again.
If the fault persists, call the customer
Helpline.
Er. 4
Your appliance has a fault in
the temperature sensor.
Call the customer Helpline below.
Er. 5
The voltage of your domestic
network is too low. Cooking
performance may be altered.
Contact your electricity supplier.
Er. 6
The voltage of your domestic
network is too high; for safety
reasons your appliance should
be protected against the risks
of overheating.
Contact your electricity supplier.
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