Why is my TEFAL Cocoon Rice Cooker rice half cooked or overcooked?
If your TEFAL Rice Cooker produces rice that's either half-cooked or overcooked, it's likely due to an incorrect water-to-rice ratio. Consult the Cooking Guide Table (Page 10) in your manual to ensure you're using the right amount of water for the quantity of rice you're cooking.
Why TEFAL Rice Cooker light is off and it is not heating?
If the appliance light is off and your TEFAL Rice Cooker isn't heating, first, make sure it's properly plugged into a working outlet. If it is and the issue persists, send it to an authorized service center for repair.
What to do if the green light is on but TEFAL Cocoon is not cooking rice?
If the green light is on, but your TEFAL Rice Cooker isn't cooking rice, it could be due to a problem with the light, or because the control switch isn't in the cooking position. Turn the control dial to the cooking position. If that doesn't solve the problem, send the appliance to an authorized service center for repair.
What to do if there is steam leakage during use of TEFAL Rice Cooker?
If you notice steam leaking from your TEFAL Rice Cooker during use: 1. Ensure the lid is properly closed by opening and closing it securely. 2. Stop cooking (unplug the product) and check that the steam valve is complete and correctly positioned. 3. If the lid or steam valve gasket is damaged, send the appliance to an authorized service center for repair.
General| Brand | TEFAL |
|---|---|
| Model | Cocoon |
| Category | Rice Cooker |
| Language | English |
Guidance on measuring rice and water, and understanding the bowl's maximum capacity.
Steps to start cooking rice and indicators for cycle completion.
Details on the automatic keep warm feature and its maximum duration.
Instructions for cleaning the inner pot to ensure durability and performance.
Procedures for cleaning the steam valve and the exterior of the rice cooker.
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