PROBLEMS POSSIBLES CAUSES SOLUTION
The lid does not close
There are foreign bodies between the bowl and the heating plate Remove the bowl, check that the heating plate, central element and under the bowl are
clean. Also check that the central element can move around
The lid open handle is not correctly positioned Check that the open handle is completely open
The metal lid and/or the tightening screw are not properly
installed or fully screwed
Check that you have positioned all of the elements of the metal lid and that the screw is tight
The product does not
decompress
The ball cover is not in place Let the product cool completely and then remove the metal lid and position correctly the
ball cover (fixed in the lock position)
The lid does not open once
the steam is released
The manometric rod is still in the high position After ensuring that no more steam is released and that the product is completely cold,
insert a pick into the hole located between the open handle and the silencing valve.
Be careful of steam being released once the stick is pushed in. When no more steam is
released, try to open the appliance
The appliance does not
become pressurised
Check that the seal, purple safety valve and manometric rod are clean
Clean your appliance by following the instructions provided in the instructions
Check that the lid is locked and the marking is properly aligned
with the closed padlock. Check that the manometric rod can
move around and if it needs cleaning
Check that the manometric rod can move around and if it needs cleaning
The decompression ball is not positioned correctly or dirty Check that the ball is correctly positioned and that the cover is in the locked position.
Clean and dry the ball and its support
ERROR CODES
Code 24: the pressure decreases while pressure cooking
Code 21 and 26: pressure fails to raise
Add liquid to your recipe (water, stock or a liquid sauce) 50-100ml at a time and re-start
the recipe
Steam is released from
the sides of the lid during
cooking (leaks)
The seal of the metal lid and/or the edges of the bowl are dirty Clean the sides of the bowl and seal using a damp cloth. Do not use any sharp instruments
Wear, cuts and deformation of the seal The seal must be changed every three years at most. Take your appliance to an Approved
Service Centre
Bowl edges damaged Take your appliance to an approved service centre
The metal lid nut was not screwed enough Tighten the nut to the matal lid center correctly
Water flows behind the
appliance
The condensation trap is not in position or is overfl owing Make sure that the condensation tank is properly positioned behind the appliance and
that the flow pipe is not blocked
The control panel
does not light up
The appliance is not connected or is on standby Check that the power lead is connected both to the appliance and the mains. Check that
the appliance is not on standby by pressing the «OK» button
The appliance is damaged Take your appliance to an Approved Service Centre
Condensation appears on
the indicator
There is condensation on the lid Let the appliance dry in fresh air for a few hours
The metal lid can not be
removed, it is blocked
The metal lid ball cover was not well positioned Unscrew the nut in the metal lid center, and then press the prob into the center of the nut.
This releases the lid and you c&an access the ball cover. Make sure it is well put back as the ball
To Next Page
Loading...
