TEFAL HOME CHEF Smart Pro - Troubleshooting Guide; Common Problems and Solutions

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stuck. –Fig.37.
7. Do not pour water or food directly into the appliance. If you
inadvertently immerse your appliance in water or spill water directly
on the heating element (when the pot is not in place), take it to your
service center for repair.
8. Change the sealing gasket every 2 years.
TECHNICAL TROUBLESHOOTING GUIDE
Problem Possible reasons Solutions
Unable to open lid
Unable to open because of
pressure in the cooking pot.
Wait for the pressure in the
pot to be completely released
automatically.
Pressure in the pot is fully
released but the float valve is
stuck because it is too dirty,
and therefore unable to fall.
a. Once the product has cooled
down, press theexternal part
of the float valve –Fig.36.
b. For next use, please clean
and wipe the float valve
–Fig.35.
Unable to close lid
Hot pot with steam inside. Wait for the pot to be cool.
The float valve is stuck
because it is too dirty, and
therefore unable to fall.
a. Once the product has cooled
down, press the external part
of the float valve –Fig.36.
b. For next use, please clean
and wipe the float valve
–Fig.35.
Direction at which lid was
closed is incorrect.
Close lid in the correct
direction according to the
instruction manual.
Food is uncooked.
Rice : water ratio is incorrect.
Use the required rice : water
ratio.
No electricity from the
powergrid.
Check the electric circuit.