11- IS THERE A PROBLEM ?
Problems Possible causes Solutions
■
Water runs through the holes in the
■
The boiler is too full.
■
Do not fill the boiler right up to
soleplate. the top.
■
The thermostat is not working :
■
Contact an Approved Service
the temperature is always too Centre.
low.
■
You are using the steam control
■
Wait for the thermostat light to
button before the iron is hot. go out before activating the steam
control button.
■
You are using the steam contol
■
Enure that the thermostat control
button on too low a temperature. is set within the coloured zone.
■
The water has condensed in the
■
Press the steam control button away
■
pipes because you are using steam
■
from your ironing board until
for the first time or you have not the iron produces steam.
used it for some time.
■
■
White streaks come through the holes
■
Your boiler has a build-up of scale
■ R
inse out the boiler after every
in the soleplate. because it is not rinsed out regularly. 10 uses. If your water is hard,
■
increase the frequency.
■
Brown streaks come through the holes
■
You are using chemical descaling
■
Never add this type of product in
in the soleplate and stain the linen. agents or additives in the water for the boiler (see our recommenda-
■
ironing. tions regarding water to be used).
■
The soleplate is dirty or brown and may
■
You are ironing at too high a
■
See our recommendations regarding
stain the linen. temperature. temperature control setting.
■
Your linen is not rinsed sufficiently
■
Always spray starch onto the reverse
or you are using starch. side of the fabric to be ironed.
■
There is little or no steam.
■
The boiler is empty
■ F
ill the boiler.
■
The boiler is not yet ready.
■
After switching on, wait for the
steam indicator light to go out
(after 8 mins.).
■
Steam escapes from the boiler cap.
■
Cap screwed on incorrectly.
■
Screw the cap back on.
■
The seal on the cap is damaged.
■
Change the cap seal.
(Spare seals supplied with the
steam generator in the box).
■
Steam escapes under the appliance.
■
The equipment is faulty.
■
Stop using the generator and
contact an Approved Service
Centre.
Never dismantle your iron : always take it to an Approved Service Centre.
HELPLINE
If you have any product problems or queries with your product, please telephone our
Customer Relations team on :
0845 602 1454 (UK) (Calls charged at local rate) (01) 475 1947 (Ireland)
Consult our web site : www.tefal.co.uk
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