18 19
18 19
EN
Fault Solution
Error 20: The laser sensor may be blocked, please
check.
The laser distance sensor is blocked, please clear the blocking.
Too spacious environment and multi-reection environment
such as metal mirrors also aect the normal operation of a
laser distance sensor. Please relocate it to start.
Error S1: Battery abnormal. Please consult the
instructions or APP.
The battery temperature is too high or too low.
Please wait for the battery temperature to be normal
(0°C~40°C/32°F~104°F) before use. If the error persists,
please contact our Service Department.
Error S2: Wheel module abnormal. Please consult
the instructions or APP.
Please check whether any foreign matter is stuck in
a wheel and try to restart the machine. If the error
persists, please contact our Service Department.
Error S3: Side brush module abnormal. Please
consult the instructions or APP.
Please check whether any foreign matter is stuck in a
side brush and try to restart the machine. If the error
persists, please contact our Service Department.
Error S4: Fan abnormal. Please consult the
instructions or APP.
Please check whether any foreign matter is stuck in
the fan and try to restart the machine. Please clean the
dust box and lters and try to restart the machine. If the
error persists, please contact our Service Department.
Error S5: Rolling brush abnormal. Please consult
the instructions or APP.
Please remove and clean it, its connections, its cover
and the suction inlet. Please try to restart the machine
after cleaning. If the error persists, please contact our
Service Department.
Error S6: Water pump abnormal. Please consult the
instructions or APP.
Please clean the water tank, water pump connections on
the tank and water pump connections on the machine,
the water outlet at the machine bottom, and check the
mop module. Please try to restart the machine with all
modules installed back after cleaning. If the error persists,
please contact our Service Department.
Error S7: Laser sensor abnormal. Please consult the
instructions or APP.
Please check the laser sensor for foreign matter and
try to restart the machine after cleaning If the error
persists, please contact our Service Department.
X-plorer Serie 75 S+
Fault Solution
Error 1: The battery is abnormal. Please refer to the
manual or APP.
Please open the battery compartment and check
whether the battery is properly connected, and
restart the machine. The battery temperature is
tºo high or too low. Please wait until the battery
temperature becomes normal (0°C~40°C/32°F~104°F)
before operation.
Error 2: The wheel module is abnormal. Please refer
to the manual or APP.
Please check whether there are foreign objects stuck in
the wheels, and restart the machine.
Error 3: The side brushing module is abnormal.
Please refer to the manual or APP.
Please check whether there are foreign objects stuck in
the side brush, and restart the machine.
Error 4: The fan is abnormal. Please refer to the
manual or APP.
Please check whether there are foreign objects stuck in
the fan port, and restart the machine. Please clean the
dust box and lter, and restart the machine.
Error 5: The rolling brush is abnormal. Please refer
to the manual or APP.
Please remove the rolling brush and clean the rolling
brush, the connection part of the rolling brush, the
rolling brush cover and the dust suction port. Please
restart the machine after cleaning.
Error 6: The water pump is abnormal. Please refer
to the manual or APP.
Please clean the water tank, water pump connections
on the tank and machine, the water outlet at the
machine bottom, and check the mop module. Please try
to restart the machine after cleaning.
Error 7: The laser sensor is abnormal. Please refer to
the manual or APP.
Please check whether there are foreign objects in the
laser sensor, and restart the machine after cleaning.
Error 9: The charging is abnormal. Please clean the
charging contact area.
Please check whether the charging area is
contaminated, and clean the charging pole pieces.
Please check whether the battery is installed correctly.
Error 10: The machine is abnormal. Please shut
down and restart.
Please toggle the main switch to O rst, then to I, and
restart.
Error 12: The operation is abnormal. Please check
whether the rocker switch is turned on.
Please turn on the main switch before.
To Next Page
Loading...
Need help?
General
