Tenda A15 - Technical Support

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FAQ

Operating temperature: 0°C~40°C Operating humidity: 10%-90% RH, non-condensing

EIRP Power (Max.):

2.4GHz: 19.5dBm

5GHz: 20.5dBm

Connect your WiFi devices to the extended

network using the SSIDs of your WiFi

router's/modem's SSID with the suffix _EXT

or _5GEXT, and WiFi password same as your

existing WiFi network.

Relocate the Repeater

1. For better performance, plug the repeater into an

outlet halfway between the router/modem and

the WiFi dead zone.

The location you choose must be within the range

of your existing WiFi network.

2 . Wait until the Signal LED turns solid blue. If not,

relocate the repeater closer to the router/modem.

Connect to the Internet

WiFi router/modem

Signal

Blue: Good connection

Red: Bad connection

A15

Antennas upward

and vertical to the

ground

Q1: I cannot login to the web UI of the repeater. What should I do?

Try the following solutions:

If a WiFi device is used, ensure that your WiFi device has connected

to the repeater's WiFi network Tenda_EXT, and the Mobile Data

(if any) function is disabled.

If a computer is used, ensure that your computer has connected to

the repeater's WiFi network Tenda_EXT, and your computer has set

to Obtain an IP address automatically and Obtain DNS server

address automatically. Or unplug the Ethernet cable.

Reset the repeater, and try again.

Q2: How to reset the repeater?

When the PWR LED of the repeater is solid on, press the RESET button

on the repeater using a paper clip, and release. After the PWR LED

turns solid on, the repeater is restored to the factory settings.

Q3: The repeater cannot find the WiFi network of my router/modem.

What should I do?

Ensure that the WiFi network of your router/modem is enabled and can

be detected by your WiFi device.

Change the channel of your router/modem, and try again.

Change the encryption type of the router/modem to WPA-PSK or

WPA2- PSK, and try again.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

This device is restricted to be used in the indoor.

Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference

that may cause undesired operation.

Radiation Exposure Statement

This device complies with FCC radiation exposure limits set forth for an uncontrolled

environment and it also complies with Part 15 of the FCC RF Rules.

This equipment should be installed and operated with minimum distance 20cm between the

radiator & your body.

Caution:

Any changes or modifications not expressly approved by the party responsible for compliance

could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference,

it is recommended to use a shielded RJ45 cable.

IC RSS warning

Industry Canada(RSS-Gen Issue 4)

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the

potential for harmful interference to co-channel mobile satellite systems

les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une

utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de

satellites mobiles utilisant les mêmes canaux

This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the

following two conditions:

(1) This device may not cause interference; and

(2) This device must accept any interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio

exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :

(1) l'appareil ne doit pas produire de brouillage;

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le

......brouillage est susceptible d'en compromettre le fonctionnement.

IC Radiation Exposure Statement:

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter. This equipment should be installed and operated with a minimum distance of 20

centimeters between the radiator and your body.

Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre

antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance

minimum de 20 centimètres entre le radiateur et votre corps.

The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102

and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF

exposure and compliance.

Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de

RSS 102 et la conformité à l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information

canadienne sur l'exposition et la conformité de rf.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference,

in which case the user may be required to take adequate measures.

Operations in the 5.15-5.25GHz band are restricted to indoor use only.

This equipment should be installed and operated with minimum distance 20cm between the

radiator & your body.

--for PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall

be easily accessible.

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment.

(2) To avoid unnecessary radiation interference, it is recommended to use a shielded

RJ45 cable.

Declaration of Conformity

Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type A15

is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet

address: http://www.tendacn.com/en/service/download-cata-101.html.

Operate Frequency:

2.4G: EU/2400-2483.5MHz (CH1-CH13)

5G: EU/5150-5250MHz (CH36-CH48)

Software Version: V15.13.07.06

RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment

(WEEE). This means that this product must be handled pursuant to European directive 2012/19/

EU in order to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer

when he buys a new electrical or electronic equipment.

Technical Support

Shenzhen Tenda Technology Co., Ltd.

6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,

China. 518052

United States Hotline: 1-800-570-5892

Canada Hotline: 1-888-998-8966

HongKong Hotline: 00852-81931998

Skype: Tendasz

Website: http:// www.tendacn.com

E-mail: support@tenda.com.cn

Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other

brand and product names mentioned herein are trademarks or registered trademarks of

their respective holders. Specifications are subject to change without notice.

Tenda A15 - Technical Support

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