Tenda AC10 User Manual

13
When a red cross and “Disconnected” are shown between the Internet and My Router, and Failed.
Please confirm your user name and password and try again. is shown on the page, it indicates that
the user name and password you entered were incorrect. Please navigate to the Internet Settings
page to try again.
Please consider the following tips when entering user name and password:
⚫
Pay attention to case sensitivity, such as “Z” and “z”.
⚫
Pay attention to similar letters and numbers, such as “I” and “1”.
⚫
Ensure the completeness of account parameters, such as “0755000513@163.gd”, rather than
“0755000513”
If the problem persists, contact your ISP.
When a red cross and “Disconnected” are shown between the Internet and My Router, and Error:
No response from the remote server. Please contact your ISP., try the following solutions:
− Ensure that the Ethernet cable is connected properly.
− Ensure that you choose the proper connection type (Contact your ISP for any doubt
about the connection type).
− Power off the router and wait for several minutes, then power it on and try again.
If the problem persists, consult your ISP.

Tenda AC10 Specifications

General

DSL WAN	No
Ethernet WAN	Yes
WAN connection type	RJ-45
Product type	Tabletop router
Product color	Black
LED indicators	LAN, System, WAN, WLAN, WPS
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	867 Mbit/s
WLAN data transfer rate (first band)	300 Mbit/s
Transmit power	23 dBmW
Antennas quantity	4
Antenna gain level (max)	5 dBi
VPN support	PPTP Client, PPTP Server, L2TP Client
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Output current	2 A
Output voltage	12 V
AC input voltage	100 - 240 V
Power source type	DC
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Ethernet LAN (RJ-45) ports	3
Cables included	LAN (RJ-45)
Package type	Box
Package weight	810 g
Number of products included	1 pc(s)
Firewall security	Forbid UDP Flood Attack, Forbid TCP Flood Attack, Forbid ICMP Flood Attack, Forbid WAN Ping from Internet, PPTP Pass Through, L2TP Pass Through, IPSec Pass Through
Security algorithms	WPA, WPA-PSK, WPA2, WPA2-PSK, WPS
Certification	CE, FCC, RoHS, BSMI, NCC, EAC, IC
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	390 mm
Width	198 mm
Height	70 mm
Weight	350 g