Why is my Tenveo IP Camera remote control not working?
If your Tenveo IP Camera remote control isn't working, try replacing the batteries. If it's not sensitive, ensure you've selected the correct “IR select” number to match your camera, control the camera within 15 meters, remove any obstacles, and aim directly at the sensor on the front of the camera.
What to do if the video of my Tenveo IP Camera is not displayed on the screen?
Check the connection between the power cable, video cable, camera, and monitor. Ensure each connector is securely attached.
What to do if USB interface of Tenveo IP Camera is not identifiable?
Verify that the USB cable and any extension cables are properly connected. If they are, try using a different USB port on your device.
What to do if there is poor image quality while using Tenveo IP Camera in low-light conditions?
To improve image quality of your Tenveo IP Camera in low-light environments, press the menu (ON/OFF) button to adjust the backlight effect. Also, ensure the lighting is adequate for the environment.
Introduction to the conference camera product and manual.
Safety guidelines and precautions for handling and installation.
List of items included with the HD conference camera.
Detailed electric, communication, operation, and physics specifications.
Image sensor, FOV, focal length, HD format, and interface details.
Explanation of camera interface ports and connections.
Visual representation of camera interface connections.
Guidance for surface and ceiling mount camera installation.
Controls for powering on/off, standby, and selecting cameras.
Buttons for pan, tilt, and home positioning.
Buttons for adjusting zoom speed and focus modes.
Functions for setting, calling, and resetting camera presets.
How to select cameras and control their movement.
Controlling focus, zoom, and managing preset camera positions.
Configuration of SW1 and SW2 DIP switch settings.
DIP switch settings for baud rate selection.
DIP switch settings for VISCA, PELCO-D, PELCO-P protocols.
Detailed pin assignments for RS-485 and RS-232 interfaces.
General| Effective Pixel | 2.07MP |
|---|---|
| Digital Noise Reduction | 3D DNR |
| Video Compression | H.264 |
| Resolution | 1920x1080 |
| Audio Compression | AAC |
| Network Interface | RJ45 10/100Mbps |
| Communication Interface | RS-485 |
| Power Supply | DC12V |
| Operating Humidity | 10% to 90% |
| Image Sensor | 1/2.8" high quality HD CMOS sensor |
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