What to do if my Tesla LED TV has no picture and no sound?
If your Tesla LED TV shows no picture and no sound, first, check the signal source. If that doesn't work, plug another electrical device into the same outlet to ensure it's working and turned on. Also, make sure the power plug is making good contact with the outlet and check the signal.
How to fix Tesla 9 series LED TV remote control that does not work?
If your Tesla LED TV remote control isn't working, start by checking the remote sensor on the remote control. If that doesn't resolve the issue, try changing the batteries or ensuring they are installed correctly. Also, verify that the main power is connected.
Why is there no sound on my Tesla 9 series but the picture is OK?
If you're not getting any sound from your Tesla LED TV but the picture is fine, first ensure that the TV isn't muted and the volume is turned up. Next, open the sound menu and adjust the ‘Balance’ setting. Finally, check if headphones are plugged in; if so, remove them.
What to do if my Tesla 9 series LED TV has an abnormal picture?
If your Tesla LED TV picture looks abnormal, first, try adjusting the color option in the menu settings. Then, ensure the TV is far enough away from other electronic devices. Try switching to another channel in case it's a broadcasting signal problem. If you see mosaic or snowflakes, check the signal cable and adjust the antenna. You can also fine-tune the channel or try another channel.
How to fix network failure on Tesla LED TV?
If you are experiencing network failure on your Tesla LED TV, first check if the router is working correctly. If your model needs a USB dongle to connect to the internet, ensure it is properly inserted. Also, verify that the TV has successfully connected to the router.
What to do if my Tesla 9 series LED TV says 'This file is invalid'?
If your Tesla LED TV displays 'This file is invalid' or the audio is normal but the video is abnormal, check if the file can be played on a PC. Also, verify if the video and audio codec is supported by the TV.
What to do if my Tesla LED TV says 'Unsupported audio'?
If your Tesla LED TV displays 'Unsupported audio' or the video is normal but the audio is abnormal, check if the file can be played on a PC. Also, verify if the video and audio codec is supported by the TV.
Why is the signal poor on my Tesla 9 series LED TV?
Poor signal on your Tesla LED TV can be caused by interference from cell phones, walkie-talkies, automotive ignition systems, neon lights, electric drills, or other electronic equipment or radio interference sources.
Why is the browser forced to shut down on my Tesla LED TV?
When the web page includes too many large pictures, it can lead to insufficient memory and cause the browser to close on your Tesla LED TV.
Steps for unpacking and setting up the TV.
Precautions to prevent the TV from falling and causing injury.
Guidelines for installing an optional wall mount.
Guidelines for operating the remote control.
Instructions for safe and proper battery usage.
Steps to insert batteries into the remote control.
Connections for AV, Antenna, USB, and HDMI signals.
Connections for Digital Audio Out, LAN, and CI card.
Detailed explanation of each button and its operation on the remote control.
Instructions on accessing and navigating the TV's electronic manual.
How to use the physical buttons on the TV set for control.
How to enable the eye-protection feature for comfortable viewing.
Details on working voltage, dimensions, weight, and environmental conditions.
Technical details for wireless network (WLAN) and Bluetooth modules.
Frequency band and transmitting power for Bluetooth.
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