Tesla MODEL Y 2022 - Page 244

(CC_a004)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2. Self-test of internal ground fault monitoring circuit failed
3. Thermal sensor disconnected
4. Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a005)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use dierent equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to
ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If
the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds,
turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the
issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
(CC_a006)
Unable to charge - Wall Connector overcurrent
Disconnect and retry or use dierent equipment
What this alert means:
Troubleshooting Alerts
242 MODEL Y Owner's Manual