Tesla MODEL Y 2022 - Charge rate reduced - Wall connection hot; Unable to charge - Wall connection too hot

As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
• Try charging with dierent charge equipment / at dierent stations.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Maps and Navigation on page 146 for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
For more information on charging, see Charging Instructions on page 183.
(CP_a067)
Charging equipment reports error
Check equipment for error code or message
Charging was interrupted because the external charging equipment has reported a fault that
prevents the vehicle from charging.
Inspect the external charging equipment and look for status lights, displays, or other status
indicators on the equipment. Consult the equipment owner’s manual for further troubleshooting
instructions.
Try charging the vehicle with dierent charging equipment or at a dierent charging station.
•
If the vehicle starts to charge, the issue was likely with the equipment.
•
If the vehicle still does not charge, the issue may be with the vehicle.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
• Try charging with dierent charge equipment / at dierent stations.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Maps and Navigation on page 146 for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(CP_a078)
Cable blocked - Charge port latch may be frozen
Try using Defrost Car button in Mobile App
The charge port latch cannot unlatch the charge cable, and cold ambient temperature is
detected.
Troubleshooting Alerts
261Consumer Information